Position Summary

A highly visible role for a talented Vice President of Billing who has proven operations experience improving the patient experience, a relentless focus on operational excellence, and driven to deliver P&L results. The ideal leader will be at the forefront of strategy and operational excellence involved in the management, coordination, and control of activities within Shared Service Centers which include: billing of patient accounts, compliance with third party payer regulations and audits, cash collections, vendor management, and employee productivity.

The successful leader will understand the unique advantage of having a proven global operating capability driven by proprietary technology and measures that enables scale to support a rapidly growing R1 RCM (R1). We're on an undeniable growth path and looking for a select few to help us continue to raise the bar on enabling modern healthcare.

This position is also responsible for identifying and implementing ongoing improvements to key revenue cycle indicators including but not limited to accounts receivable days, cash as a percentage of Net Patient Revenue, and operational payer denials. This position oversees the management of local and remote resources who provide back-office revenue cycle services. In this role, the successful candidate will manage billing metrics efficiently as well as initiate contact with, and respond to inquiries from, a variety of external sources in the billing of hospital services.

The successful candidate must have demonstrated excellent leadership and management ability, attention to detail and the ability to problem solve in a fast-paced environment in order to achieve operational excellence.

Your day to day role will include:

Directly manages leaders within Shared Services and oversees setting overall strategy and structure to the organization

Serves as a Shared Services key point of contact for new and existing client sites which requires daily interaction with various client and internal Revenue Cycle executive leaders ( VP of Revenue Cycle, Hospital CFO, Senior R1 Operations Leadership)

Own daily management decisions regarding Shared Services billing operations

Mentor and coach direct reports in a fast-paced environment in order to achieve operational excellence and employee engagement

Understands and communicates variances and required actions to improve key revenue metrics and performance to VP of Shared Services and client revenue cycle executive leadership

Identify and implement performance and process improvements to realize net revenue, reduce uncompensated care, minimize controllable write-offs and achieve A/R targets

Ensure management team's direction adheres compliant with third party payer regulations, company policies, and audits.

You Have:

Bachelor's Degree in Accounting, Finance, Business Administration or related field

At least 7 years of a proven success within a healthcare setting relating to billing and collections

Proven track record of managing effectively through the use of measurable metrics and holding staff accountable for results

Deep understanding of all hospital revenue cycle functional areas

Demonstrated ability to build strong, positive client relationships while achieving performance metrics

Proven ability to communicate key messages to multiple audiences (Exempt Staff through Hospital CFO's/VP of Revenue Cycle)

Practices service-oriented leadership; collaborates with peers (client & R1) and coaches/develops direct reports

Proficient with Microsoft Office, specifically Excel

Expert knowledge on all back office functional areas(billing, follow up, cash posting)

Extensive experience in accounts receivable management and Hospital business office operations

Experience managing both exempt and non-exempt staff

It would be great if you also have:

Master's Degree

We offer:

R1 is changing healthcare by infusing operational discipline and proprietary technology in hospital financial processes. We are an industry leader; we are the only independent organization with a comprehensive service and technology offering for hospital revenue cycle management, and we have achieved leading outcomes for our customers.

• A strong financial performing, growing organization that will keep you on your toes with new ideas, changes and opportunities to learn and grow in abundance.
• A culture of excellence, driving customer success so they can focus on improving patient care and on giving back to the community.
• A Total Rewards package which may include such things as: competitive compensation package, the ability to choose from a comprehensive benefit program mostly funded by R1 that includes medical, dental, vision, flexible spending accounts, commuter benefits, life and disability insurance, along with work life balance programs including paid time off for personal time, illness and volunteering, and we offer a retirement savings plan and continuing training and development and so much more!

Sound like you? Let's talk!

About R1:

R1 is a leading provider of revenue cycle management services and Physician Advisory Services to healthcare providers. We are the largest independent end-to-end revenue cycle provider and have the longest operating history in the revenue cycle industry. R1's objective is to be the one trusted partner to manage revenue so providers and patients can focus on what matters most.Our distinctive operating model and values includes people, processes, and sophisticated integrated technology/analytics that help customers realize sustainable improvements in their operating margins and improve the satisfaction of their patients, physicians, and staff. We are dedicated to transforming the commercial infrastructure and patient experience in healthcare.