Company : Highmark Inc
Job Description : JOB SUMMARY This job provides direct oversight, accountability and coordination of the Health Plan business areas and activities related to the Health Plan Strategic Initiative portfolio (ranging from $110-$140M budget annually with key financial benefits/outcomes identified annually) for all areas of annual planning, implementation support (through development of requirements / testing support, escalating critical milestones and budget issues for resolution) and portfolio health assessment including providing solutions to improve execution. Works collaboratively with multiple stakeholders and various cross-functional teams (Health Plan, HM Health Solutions, UCD, HMIG and AHN), locations and departments to ensure strategic portfolio outcomes. Primary points of interaction will be at the EVP/SVP/VP level across the Health Plan and HMHS, and therefore role requires sufficient breadth and depth of management experience.
ESSENTIAL RESPONSIBILITIES - Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.
- Health Plan Portfolio Management: Responsible for the execution of the portfolio management processes. Manage portfolio mgmt team and facilitate the planning, prioritization, funding and governance processes that support the Health plan strategy (ranging from $100-$140M budget). Provide strategic leadership for developing and overseeing implementation and execution of monthly executive portfolio sessions, monthly mandates governance board and monthly portfolio governance board that consists of the Presidentirect reports (SVPs & EVPs). Monitor day-to-day status of activities and linkages to strategic initiatives and support prioritization; Manage dependencies across initiatives and escalates decisions as needed; Convening with key functional stakeholders as to build out initiatives, business cases and ensure effective delivery; Manage dependencies across areas and escalates decisions as needed and partners with HMHS leadership (SVPs, VPs, Practice leaders) in efforts to identify and resolve. Accountable for Health Plan strategic scorecards, dashboards and reporting to the Health Plan leadership --- manage and monitor to ensure outcomes are achieved and mitigation plans are managed accordingly.
- Provide leadership to teams accountable for developing multi-year strategic portfolio roadmaps across the verticals in the Health Plan as well as across the enterprise in the matrix (e.g. Operations, Provider, Product, Government Markets, Commercial Markets, Clinical Services, HMHS, etc.).
- Provide leadership and support to the cross functional organization in the management of a Requirements COE. Develops standard processes, trains and develops a team that is knowledgeable of business process and technical platforms, and drives the organization to clear articulation of detailed business requirements associated with strategic capabilities. Team drives traceability of initiative requirements from identification through build, delivery and testing. Support organization in identification of enhancements or full capabilities through understanding root cause of tickets.
EDUCATION Required Preferred EXPERIENCE Required - 7 years management experience in a large, matrixed organizational structure
- 2 years experience managing IT initiatives
- Demonstrated experience managing large, multi-year initiatives
Preferred - Financial modeling experience, to include business case analysis
- 2 years experience in a health industry (payer, provider, supplier) company
SKILLS - Knowledge of corporate control functions, particularly as applied to operational processing and data sharing
- Ability to direct and lead executive level programs and meetings.
- Ability to quickly identify and provide recommendations on issues
- Strong organizational and time management skills with the ability to multitask and reprioritize
- Experience in team building, facilitation, negotiation, and conflict resolution
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
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