First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the worldargest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.
First Dataroduct Development, Client Solutions and Technology functions are responsible for innovation and advancement of our technology solutions across all of our client segments, and make a critical contribution to ensuring that First Data retains its position as a leading technology innovator. Our Product Development teams are responsible for end-to-end ownership of the product life cycle. Our Client Solutions teams deliver global solutions and expertise that make commerce possible. Our Technology teams develop a wide range of applications and solutions that enable next-generation commerce and create the infrastructure of the global commerce ecosystem. They also ensure that our data remains secure through their work in cyber-security
Position Description Overview
Director of Product Management, Information and Analytics leads a team of analysts to research, identify, create, and support value-added reporting that provides insights into industry and geographic growth trends. This position is also responsible for improving data output by innovating and implementing solutions. The team is responsible providing for the analysis requirements of major retailers, investment companies, and financial institutions using deep knowledge of processing platforms, card activity, data sources, business rules, and client needs.
Job Responsibilities - lution Roadmap: Be part of a dynamic team that defines and develops the Product Strategy, roadmap and capabilities supporting analytics solutions leveraging the latest and greatest of Big Data, Cloud and Mobile technologies. ta Management: Champion data integrity efforts in order to enhance quality and delivery of output. Become intimately familiar with data and data sources. ecution: Provide comprehensive analytical output for consumption by high-profile investment firms and retailers who use our data for business decisions rtners & Ecosystem: Work with both internal resources and external companies that might be partnering with First Data in order to help deliver data related solutions, manage proof of concept projects jointly with the partners.
- oduct Integrity: Manage product infrastructure to ensure reliability and integrity. Oversee and contribute to product improvement efforts based on strategic and methodical implementation of development plan. Improve product quality, delivery, and methodology as needed. oduct Development: Ensure accuracy and effectiveness of product development efforts using product development practices. Create data solutions as needed. Quickly adapt to changing requirements for customer requests ocess Management: Oversee and manage Teams Change and Incident Management processes. Monitor and Manage adherence to Company Compliance & Security policies. am Management: Lead a small team of analysts and developers to achieve department business goals. Contribute to development as needed, and work closely with team members to ensure accuracy and integrity of output.
- Ensure the accuracy and timeliness of all product deliverables. Effectively manage team to achieve department goals. Assist in the development of new processes as needed in order to achieve requirements for customer data needs. Monitor and manage upstream data and work with support teams to resolve issues as needed. Ensure the integrity of internal managed data environment and existing process flows. Lead development for new data products and perform ad-hoc analysis upon request. Prepare presentations for executive and public relations inquiries that accurately and professionally reflect requested information.
Scope of Job
Ensuring the accuracy and timeliness of the distribution of data and reporting. Creating and maintaining data management solutions in order to enhance the value of output. Works with internal customers to identify prospective clients and data solutions. Frequent contact with internal and external customers. Provide for media and executive data requests with professional presentations that accurately reflect required data insights.
Autonomy
Performs duties under minimal supervision, escalating the most serious issues to senior management. May supervise Product Analysts.
Qualifications Job Requirements - o Bacheloregree in related field or equivalent work experience o Minimum 5 yearsperience in product development and data management o Excellent communication skills o Minimum 3 years leadership experience o Experience and familiarity with FDC processing platforms o Knows where to go for answers
Competencies - Knowledge of Organizaton
- Presentations
- Team Mgmt & Team Building
- Project Management
- Technical Knowledge
- Research Analysis
First Data is an Affirmative Action ual Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.
