Director of Operations
Our client is seeking a Director of Operations to manage the day-to-day operations of a landmark museum. This position will supervise daily operations and tours for this 65,000-square-foot complex. Work closely with staff to preserve, celebrate and enhance the legacy. This is a full-time position with variable/flexible working hours to include weekends, holidays, early mornings, evenings, and overtime as required.
RESPONSIBILITIES: - Oversee daily operation of the facility and the various departments.
- Coordinate general admission and VIP tours and special events.
- Coordinate, facilitate and administer of company policies.
- Oversee key projects, processes and performance reports, data and analysis.
- Attend meetings concerning projects of the facility; assist in implementing and planning ongoing and future projects
- Administer all HR functions to include recruitment and training; employee benefits and payroll functions
- Manage basic accounting principles to include verifying vendorsatements, invoices, and other accounts payable with company records; corrects and reports discrepancies as appropriate.
- Ensure that all systems (ticketing, merchandise) are functioning appropriately to maximize business potential
- Other duties as assigned
REQUIRED SKILLS, KNOWLEDGE AND ABILITIES: Must have managed people and multiple departments; must be competent in communication skills in person, and on the phone; must have excellent problem solving/analysis skills to evaluate information and draw conclusions; should be able to make decisions to ascertain all pertinent facts and implement the most appropriate course of action in a timely, knowledgeable and authoritative manner; must have proven experience in leadership planning and executing events; must be able to maintain confidentiality and objectivity; should be proficient in strategic thinking and be able to work quickly and accurately under pressure of conflicting deadlines. A business degree and/or equivalent work-related experience (5+ years) is required.
PHYSICAL REQUIREMENTS: Ability to stoop, walk, and stand for long periods; ability to lift boxes weighing up to 50 lbs; speak clearly and distinctly.
