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We are the global technology company behind the worldastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Job Title Director, Product Development and Innovation
Director, Product Development and Innovation, Security and Decision Products
Overview The Enterprise Security Solutions (ESS) team is responsible for product management and innovative product development of products and services to address the evolving risk and security needs of all of MasterCardarious customer segments. The ESS team was established with the responsibility to safeguard all aspects of safety and security in payments and have made great strides with new products, services and standards, positively impacting all aspects of our current and future payment eco-system.
The Director, Product Development and Innovation, will focus on product management activities for Stand-In Authorization, acting as the lead for comprehensive rule strategies that monitor and prevent fraud, as well as reporting on rule performance. This role requires close collaboration with other ESS teams, as well as partners from Franchise and Operations & Technology. The Director will need to be innovative and a demonstrated self-starter.
Role t as a product owner and manage strategic initiatives for the security and decision products business unit
o-actively develop rule strategies in partnership with various internal teams
rk closely with a cross-functional team to lead product development efforts, identify synergies, propose the most efficient solutions, and resolve issues in a timely and cost effective manner
terface with technical developers to translate product requirements into technical specifications, ensuring mutual understanding and reducing time to market
knowledgeable on, or has the desire to learn, global fraud patterns and can develop solutions to combat
vises Product team on customer feedback/concerns to aid in building solutions that meet customer needs
e ability to understand complex information and data, and come up with the most appropriate method of communication for intended party
alyzes service trends and leverages usage statistics to further enhance comprehensive rule strategy
ther statistics and provide reporting on strategy performance for management review
ack the success of functional initiatives and develops new methods and processes to improve efficiency
All About You
monstrated track record achieving business targets and building business relationships
perience translating and applying customer feedback (internal, external) to lead product strategies
perience setting direction for go-to-market plans and leveraging market insights to differentiate from competitors
tablished business technical expertise in the development of integrated product solutions spanning multiple product categories
oven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive working relationships with internal stakeholders
ility to analyze complex issues and provide direction towards their resolution
cellent organizational skills, project delivery and project management experience
rong business acumen coupled with a customer focus and analytical skills
perior oral and written communication, problem solving, product documentation, and product development skills
problem-solving attitude and a willingness to tackle different challenges.
rong interpersonal skills with the ability to communicate effectively within all layers of an organization
monstrated leadership in taking accountability and acting with a sense of urgency
monstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision
Equal Opportunity Employer
