First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the worldargest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.

First Dataroduct Development, Client Solutions and Technology functions are responsible for innovation and advancement of our technology solutions across all of our client segments, and make a critical contribution to ensuring that First Data retains its position as a leading technology innovator. Our Product Development teams are responsible for end-to-end ownership of the product life cycle. Our Client Solutions teams deliver global solutions and expertise that make commerce possible. Our Technology teams develop a wide range of applications and solutions that enable next-generation commerce and create the infrastructure of the global commerce ecosystem. They also ensure that our data remains secure through their work in cyber-security

Position Description Overview

Fundamental innovations in Cloud, Mobile and Big Data technologies are disrupting and reshaping the payments and commerce industry. Merchants small and large alike, are now able to leverage the power of these technologies to better serve their customers, engage at a personal level and drive positive ROI in their sales & marketing initiatives. Making Big Data actionable, we can turn this data captured from the transactions to drive unprecedented insights, value and ROI for our customers: for example, help merchants understand the spending patterns of their customers, gain deep consumer insights, devise intelligent marketing & engagement strategies and drive ROI from their cross channel marketing activities. Director of Product Management, Data Repositories will be a key role within the group that builds a real-time data repository and manages that repository as a FDC asset supporting Analytics applications. The Team is part of our Global Product Management & Innovation organization that is responsible, quite simply, for disrupting commerce and creating a state of art SaaS offering fed by Big Data based marketing analytics.

Job Responsibilities

• Drive product development and enhancements including road map and statement of direction development. Lead peers and dotted line relationships through the project lifecycle to deliver development efforts. Maintain awareness and understanding of customer and market needs. Develop business cases to support new product recommendations. Manage issues throughout the product development process including problem identification, root cause analysis, and stakeholder communication. Act as a primary negotiator between internal departments and clients to resolve issues. Provide relevant product information and expertise to support sales effort. Assist with the education and enrollment of consumers into the new product programs. May perform all supervisory duties inherent in a managerial role.
• lution Roadmap: Be part of a dynamic team that defines and develops the Product Strategy, roadmap and capabilities supporting analytics solutions leveraging the latest and greatest of Big Data, Cloud and Mobile technologies. main Expertise: Develop into a subject matter expert on the environments, data flows and networking providing a single point of contact for the various teams. ecution: Establish and comply with timelines leading to implementations and schedule releases working with engineering/architects as well as external partners. rtners & Ecosystem: Work with both internal resources and external companies that might be partnering with First Data in order to help deliver data related solutions, manage proof of concept projects jointly with the partners. oduct Performance: Manage, track and report product performance throughout its lifecycle including product strategy, product planning and issue prioritization. oduct Development: Manage product development process leveraging established methodology and system. Lead peers and dotted line relationships through the project lifecycle to deliver development efforts. Maintain close relationships with the customers for awareness of needs and perspectives.
• ocess Management: Oversee and manage Teams Change and Incident Management processes. Monitor and Manage adherence to Company Compliance & Security policies. rtfolio Management: Manage Business Portfolio and underlying projects though Demand Management and SDLC processes. ndor Management: Manage new and existing Vendor relationships including onboarding, agreements and ongoing compliance requirements.

Scope of Job

Decisions have major impact on the end result of the business unit. Frequent contact with internal and external customers.

Autonomy

Performs duties under minimal supervision, escalating the most serious issues to senior management. May supervise Product Analysts.

Job Requirements

• Bacheloregree in related field or equivalent work experience o Minimum 5 yearsperience in product management o Prior experience in negotiations o Vendor and project management required o Minimum 3 years leadership experience o Experience and familiarity with FDC processing platforms o Knows where to go for answers
• Experience and familiarity with FDC processing platforms kground in analytics/reporting ws where to go for answers or experience in negotiations, vendor and project management required. heloregree in related field or equivalent work experience. imum 5 yearsperience in product management. imum 3 years leadership experience

Competencies

• Business Case Justification
• Project Management
• Manage a Matrix Environment
• Competitive Environment
• Solutions Development
• Knowledge of Product Line
• Prod Dev Strategy & Influence
• Product Dev Life Cycle

First Data is an Affirmative Action ual Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)

First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.