Job Summary

Reporting to the Director of Education, the Program Director provides leadership for the Medical Assisting Programs and potentially for other suitable programs of study and is responsible for program effectiveness, including outcomes, organization, administration, continuous review, planning and development. The Program Director provides subject matter expertise and actively participates in the curriculum development, revision and implementation process. As the subject matter expert in a particular program, the Program Director provides face to face product knowledge training to the Admissions group, utilizing materials generated via the centralized curriculum development process. The Program Director is responsive to the Admissions staff when asked to engage with potential students and actively participates in new student orientation. The Program Director is responsible for hiring, assigning, orienting, developing, evaluating and recognizing instructors within the program(s) of study. The Program Director will convene meetings with faculty on a regular basis.

The Program Director is also responsible for monitoring and supporting the student population withinhis/her program of study. The Program Director plays an active role in the student advising process, including advising students during the provisional period, meeting with students who initiate a complaint, advising students who have career-oriented questions, and consulting with students whose engagement and/or academic progress is in question. The Program Director analyzes student population data, working with faculty and staff to identify students who may be at risk, and contacting students to identify barriers to success and to provide support and information concerning student services.

The Program Director is responsible for continuous improvement of the program. Actively engaged inthe development and maintenance of the campus effectiveness plan, the Program Director collectsdata for purposes of analyzing program performance. The Program Director shares responsibility withCareer Services for the identification of local advisory board members, for establishing an agenda forthose meetings, hosting the meetings, and documenting the outcomes of the advisory board meetings. Program performance data and feedback from the local advisory board is shared with the CRC Academic team for purposes of (centralized) continuous improvement of the curriculum.

The Program Director is responsible for working collaboratively with Career Services staff to develop relationships with employers who are willing to provide opportunities for students where the student can participate in externships, internships, clinical and practicum experiences at their worksite. The Program Director is responsible for hiring the instructor of record for the externship, internship, clinical and practicum courses that award credit and/or contact hours and holding that individual responsible for following the policies and procedures associated with the management of externships.

Experience Required:

• Associate Degree
• Have instruction in educational theory and techniques
• Credentialed in good standing in medical assisting, by an organization whose credentialing exam is accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI). Currently approved program directors without a credential from an accredited credentialing exam must meet that requirement within two years from September 2015
• 3 years of experience in academic instruction in a post-secondary environment
• 5 years of industry experience in the field of instruction, including a minimum of 160 hours in an ambulatory healthcare setting performing or observing administrative and clinical procedures as performed by medical assistants.
• 2 years of experience in a management or supervisory role
• Ability to qualify as an instructor

Experience Preferred:

• Master s Degree
• Credentialed in good standing in medical assisting, by an organization whose credentialing exam is accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI). Currently approved program directors without a credential from an accredited credentialing exam must meet that requirement within two years from September 2015
• 5 years of experience in academic instruction in a post-secondary environment
• 10 years of experience in the field of instruction, including a minimum of 160 hours in an ambulatory healthcare setting performing or observing administrative and clinical procedures as performed by medical assistants.
• Working knowledge of federal/state government education regulations
• 3 years of experience in a management or supervisory role
• Previous experience as an academic program director
• Experience in student guidance, or related field
• Working knowledge of federal/state government education regulations