The Challenge Ahead:
Our Director of Program Management is responsible for planning and managing transformation programs which will deliver technology solutions and services to meet EA's business needs. The program director will serve as a team leader, reviewing user and/or technical requirements, identifying tasks, assigning and coordinating resources and creating/tracking project schedules, while ensuring clear communication and timely resolution of issues.
What a Director of Program Manager will do at EA:
- End to end Program Management-
- Hands on program management of key business and technology initiatives, from Initiation through Transition
- Validate and/or create project budget
- Set and manage user/customer expectations throughout the project lifecycle
- Develop and maintain Project Plans and track progress to plan
- Deliver project using EA's delivery methodology & comply with processes for managing projects
- Accountable for tracking and reporting of project costs
- Responsible for regular project status reporting to Steering Committee, project teams, CIO staff and PMO
- Implement special internal/departmental projects as needed
- Provide oversight to project managers and projects for methodology, process adherence
- Manage the knowledge transfer from project team to support teams and ensure solutions are stable and supportable
- Conduct project post-mortem reviews & project closure
- Ensure that the ROI from the business case is baked into the program and follow through on realizing ROI
- Relationship management and Domain knowledge-
- Build great working relationships within the business and IT community;
- Build understanding of domain area to be able to manage programs more effectively
- Ensure that the ROI from the business case is baked into the program and follow through on realizing ROI
- Relationship Management and Domain knowledge-
- Build great working relationships within the business and IT community
- Understand our business partners and how to engage the broader community for common goals
- Build understanding of domain area to be able to manage programs more effectively
Our next Director of Program Manager should have:
- Must have 10+ years project management & implementation experience
- Must have 7+ years of people management within a large IT organization
- Experience developing people skills
- Experience with Big 5 consulting firms preferred
- Track record of planning and delivering cost effective results
- Excellent project management skills with the ability to multi-task delegate and prioritize tasks.
- Excellent verbal and written communication, presentation, interpersonal, conflict resolution, and customer service skills
- Proven project leadership skills with the ability to multi-task, delegate and prioritize tasks.
- Must be able to manage and influence on and off-shore development, integration, and quality assurance teams.
- Financial acumen to manage and adhere to plans, budgets and variances within the IT function.
- Proven ability to evaluate and manage risk
- Ability to get work done from others with a positive approach
- Ability to balance the pressures of a fast paced project environment with the need for a fun, productive group and environment
- Ability to balance multiple demands and work both independently and as part of a team
- Must be flexible and adaptable to changing business models and Organization structures
- Professionalism in dealing with all levels of management and staff
- Willing to travel as and when required
EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider for employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
