As our Director of Housekeeping, you will be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
- Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
- Recruit, interview and train team members
- Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
- Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments
Details of the Hilton Columbus Downtown:
The AAA Four-Diamond Hilton Columbus Downtown is the proud 3-time winner of Hiltonighest honor, the Connie Award. This award is given to the property with the highest rated service and loyalty scores in combination with cleanliness and condition ratings.
In the Fall of 2012, this new definition of hotel became a part of the Columbus landscape. Arising at the crossroads of the Columbus entertainment and business districts, the surrounding neighborhoods define the hotel while it in turn redefines hospitality for the City. Adjacent to the galleries, boutiques and restaurants of the Short North Arts District, the culinary delights of the North Market, the entertainment and sports complexes of the Arena District and the business center of the Downtown Area while also directly connected by a landmark pedestrian bridge to the Greater Columbus Convention Center, the hotel reflects the unique spirit and energy of the city.
Within the brilliant glass enclosed exterior is a wonderful and extraordinary art collection. This magnificent collection draws upon the surrounding arts community setting the stage for the guest experience. Featuring over 225 original works from 128 artists in and around Central Ohio, the collection both sparks the imagination and creates a distinctive and memorable setting.
The 532-room hotel features a sun-filled glass-roof atrium, world-class meeting space with direct access to the recently renovated and expanded Greater Columbus Convention Center via the enclosed skyway, a health club with indoor pool, business center, 48 suites and the Gallerie Bistro and Bar in a contemporary and stylish setting.
The art collection continues into the guest rooms featuring unique ceiling mounted pieces; combining the latest technology with residential-style comforts for a respite from the dayctivities.
Qualifications What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision fill the earth with the light and warmth of hospitalityites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!