The Director, Oncology Service Line is accountable for the overall health and leadership of the Oncology Service Line, which spans radiation oncology, medical oncology; infusion services, breast center, applicable committees (including service line governance, cancer committees and tumor boards) and palliative care. The Director is responsible for business planning and development, implementation of strategic and programmatic growth plans, capital planning and resource allocation, oversight of operations, achievement of clinical performance improvement in health care delivery, physician alignment and growth strategy, interdisciplinary collaboration, continuous learning and improvement, as well as management of fiscal and human resources. In collaboration with key stakeholders, the Director assesses market sentiment, evaluates the Oncology programs and services, identifies gaps, develops recommendations and creates solutions including appropriate infrastructure required to fill gaps, support services, models of care and other system-wide quality initiatives including achievement of Quadruple Aim goals (better outcomes, improved clinician experience, lower costs and improved patient experience). This position collaborates with clinical operations and works with key administrative and physician leaders to lead the development and/or implementation and execution of evidence-based, best practice clinical protocols, achieve and sustain best benchmark performance including patient experience, caregiver and physician satisfaction, quality, workforce planning, and standardization of care. The Director oversees and integrates relationships between the Medical Center and outside affiliates ensuring excellent communication, referral relationships, care of patients and recommendations for improvement. This position requires establishment of strong relationships across the continuum of responsibility and authority with Regional and System leadership, Executive Management Team, Medical Directors and Physicians, Program and Clinical Leaders, Mission, Finance, Quality & Patient Safety, Clinical Excellence, Marketing & Communications, Clinical Research, Foundation and others. The Director assures that all regulatory and accreditation requirements (e.g. ACS, NAPBC, ONC, NCCN, ASCO, ASTRO) for Oncology Service Line are within compliance.
Required Minimum Position Qualifications
Education: Experience:
- Five (5) to Seven (7) years of senior level health care management experience in leading, developing and managing major clinical programs and business services and functions
- Experience developing strategic plans in direct alignment with institutional vision and development of robust business plans in support of strategic development across all areas of Oncology clinical, operational, educational and research services
- Physician and medical group alignment and integration experience
- Significant experience leading teams, group facilitation, project management, and building management systems
Training:
License/Certification:
Preferred Position Qualifications
Education: - Master's degree in Health Care or related field
Experience:
- Oncology service line development
- Experience with academic and community partnership models
- Experience with clinical trials development & supervision
Knowledge / Skills / Abilities
- Demonstrated experience and success developing and implementing innovative clinical program growth strategies, physician and payer alignment, and consumer engagement models in a highly competitive and complex market environment.
- Experience building and linking clinical programs between multiple service sites and across the continuum of care, including ambulatory, acute and post-acute care, home and community-based sites
- A team player with strong interpersonal and communication skills; track record of developing collaborative and effective working relationships with physicians, clinicians, management, colleagues and peers; ability to motivate, lead and influence others to implement key strategies
- Knowledge and understanding of emerging health care, market and technology trends, especially forces influencing the growth, utilization and delivery of oncology services
- Leadership skills including ability to prioritize and organize work; flexibility and agility to process information, respond rapidly to emerging trends, and adapt nimbly to a changing healthcare environment, frequent interruptions and changes in workload priorities; create goals and accountability; lead projects from concept to implementation in a timely manner ; and achieve results.
- Demonstrated experience creating a culture of excellence, including quality and service improvement.
- Strong customer focus with physicians, management, colleagues, internal and external stakeholders.
- Financial management skills including healthcare budgeting and financing, pricing, revenue optimization, reimbursement and payment models, and cost management.
- Familiarity with business intelligence tools including benchmarking best practices, data tracking and monitoring outcomes; experience developing and implementing balanced scorecards.
- Skills in change management, Six Sigma, Lean and/or other continuous performance improvement techniques.
- Understand and be comfortable in a complex matrix structured organization.
- Strong professional ethics including a commitment to advance Providence St. Joseph Health's Mission, Vision and Core Values.
- Strong leadership and management skills and human resources knowledge necessary to support employees.
For 50 years, Queen of the Valley Medical Center has been the premiere medical facility in the Napa Valley.
Our long history of providing high quality and caring service is founded on four core values: Dignity, Service , Excellence and Justice. These central principles inspire us to reach out to those in need and to help heal the whole person-mind, body and spirit.
Queen of the Valley Medical Center combines the region's most qualified physicians and staff with the most advanced technology available.
Because we have such high standards of care, our programs have been recognized regionally and nationally for their demonstrated success of outcome and care which is par with university hospitals.
Queen of the Valley Medical Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Queen of the Valley Medical Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Positions specified as call/per diemfers to employment consisting of shifts scheduled on as needed basis fill in for staff vacancies.
