Every day, the people of TSYS® and Netspend® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are "People-Centered Payments", and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere d for yourself may have the right place for you.

Summary of This Role

Answer telephones, screen calls, and take messages so callers/visitors are dealt with promptly, courteously, and accurately. Transcribe, type, format, and proof read a variety of material using word processing, presentation, graphics and spreadsheet software. Coordinate internal and external meetings. This may include scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available. Manage the appointments and schedules of staff in the unit. Activities may include distributing incoming mail, preparing outgoing mail, filing, maintaining office supplies or other inventory.

What Part Will You Play?

• Acts as the primary point of contact for visitors, supporting management or a functional group. Uses an acute understanding of manager's work style and requirements to determine which scheduled events, meetings, and requests are most appropriate for allocation of manager's time. Serves as a liaison with senior management. Occasionally interacts with team members and external associates, on behalf of the manager. Manages, plans, and verifies manager's calendar. Answers, screens, and routes incoming phone calls; opens and prioritizes mail. Reads, reviews, prioritizes, and responds to emails on behalf of the manager, as directed.
• Provides administrative support to management, performing advanced administrative functions, some of which may be sensitive in nature. Demonstrates professionalism and discretion in the development of communications and presentation materials made on behalf of the manager. Drafts, edits, and proofs various types of documents, including agreements, memos, correspondence, and meeting minutes. Manages complex editorial changes to documents from multiple parties. Coordinates, as needed, with other staff for routing and signatures.
• Organizes meetings/events, both on and off-site. Partners with catering/vendors to order refreshments, as needed. Works with travel department to coordinate travel arrangements, itineraries, and agendas, according to manager's preference, keeping within budget. Prepares expense reports for manager; gathers required documents; reviews with manager; obtains approval and submits for processing in a timely manner. Complies with corporate travel policies and expense reporting practices. Prepares and produces expense/budget reports for management review and approval.
• Researches and prioritizes issues and concerns addressed to the manager. Determines appropriate course of action, referral, or response using sound judgment. May act independently to propose appropriate resolution or response. Provides information to callers which requires knowledge of company policies, practices, and operations. Makes sure manager meets commitments and deadlines.
• Procures office supplies, keeping within budget. Oversees fax machines and printers for paper restocking and service needs. Serves as a knowledge resource for department staff regarding corporate policies, procedures, and other functional requirements.

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically Minimum 4 Years Relevant Exp
• Customer service or administrative support

Preferred Qualifications

• Associate's Degree
• Administrative Assistant or Business Administration
• Typically Minimum 6 Years Relevant Exp
• Customer service or administrative support
• Administrative Assistant certification (i.e. Certified Administrative Assistant, International Association of Administrative Professional)

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in creative and effective ways. Ensures tasks of team are competed in a timely manner.
• Job Complexity - Consistently works on complex assignments requiring some independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures. Oversees a team and coordinates daily work covering multiple assignments.
• Supervision - Determine methods and procedures on new assignments with some independence. Often acts as a facilitator for group. Is formal team leader.
• MS Office - Create Word, Excel, and PowerPoint presentations for divisional use and correspondence

Not Ready to Apply?

US Applicants:

TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, .

Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at +1.706.644.8747 or +1.877.644.8747 or email at .

EOE/Minorities/Females/Vet/Disability

Outside of US Applicants:

TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, .