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Job Opportunity
RESIDENT REGIONAL DIRECTOR OF OPERATIONS 2/13/18Maryland-Baltimore
Job ID: TS02131886866 Great People. Real Opportunities.
Description: Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals among their 1200 healthcare clients and across the nation in 39 states. Crothall has earned a spot on the Top 100 Best Places to Work in Healthcare in 2013, 2014, and 2015, and a Beckerealthcare Top Places to Work in 2016. Our core services include: Environmental Services, Patient Transport, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory Services. For more information, go to .
Key Responsibilities: - Develop financial forecasts and balance programs and resources for districts and selected accounts within the region
- Develop a business plan and budget for the region
- Control overhead expenses within the region
- Responsible for attainment of financial goals for the region
- Review and analyze financial statements, weekly operating reports and other financial results
- Recommends and manage capital requirements to maximize financial returns
- Actively involved with sales survey pricing of business
- Monitor future contract financial reviews and updates
- Responsible for productivity and staffing that is appropriate to the regional and divisional goals
- Monitor period analysis and initiates action plans as necessary
- Maintain and support client satisfaction at a level that ensures account retention
- Maintain an active stewardship program at multiple levels within the region
- Administer required client/customer surveys (and other feedback instruments) and respond in a timely and effective manner
- Promote client awareness of program alternatives and the availability of corporate resources
- Monitors and ensure compliance with the provisions of client contracts
- Assist in customizing programs to meet each account's unique needs as required
Preferred Qualifications: - Bachelor's Degree or equivalent work experience required
- Five+ years supervisory experience in housekeeping or service-related field with high customer/client contact required
- Experience managing high volume or multi unit laundry operations
- Budgeting, forecasting, sales experience preferred
- Ability to communicate effectively in written format and oral presentations
- Ability to multi-tasks and establish priorities
- Ability to maintain organization in a changing environment
- Exhibits initiative, responsibility, flexibility and leadership
- Possess a thorough knowledge of contract administration and office procedures
- Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Apply to Crothall today!
Crothall is a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Requirements: Career Level Management (Manager/Director)
Sector Crothall
Areas of Interest Patient Transport
Education Bachelor's Degree
Locale Maryland-Baltimore
Preferred Language English
© 2016 Compass Group North America
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
