Sage energizes the success of businesses and their communities around the world through the use of smart technology and the imagination of our People. Sage has reimagined business and brings energy, experience and technology to inspire our customers to fulfil their dreams. We work with a thriving community to entrepreneurs, business owners, tradespeople, accountants, partners and developers who drive the global economy. Sage is a FTSE 100 company with 14,000 employees in 24 countries.
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Job Description The Director, Field Based Sales leads a team of Strategic Account Manager for our Sage X3 product (Enterprise Management Solutions) and works closely with Senior Staff to develop long term strategic plans for team and long term product revenue growth. Keeps executive-level management informed of departmental progress and problems.
Key Responsibilities Essential Functions:
- Develops and implements plans and strategies to consistently achieve short and long term product revenue growth.
- Keeps executive-level management informed of departmental progress and problems.
- Works with supervisors/field-based staff to execute on tactical plans.
- Works with field-based team to develop plans and tools to help drive revenue growth. Works to remove any operational/organizational barriers that may impede success of the team.
- Works with other departments coordinating efforts to increase revenue growth and partner/customer loyalty.
- Works with departments across functional areas and business units to identify best practices.
- Responsible for the management of remote representatives with heavy travel requirements. Coaches and mentors direct reports.
- May be responsible for revenue forecasting and reporting. Ensures budgets and schedules meet corporate requirements.
- Protect company proprietary and confidential information
- Other duties as assigned
Qualifications and Requirements: - Bachelor's degree preferred
- Typically has 12+ years of related experience to include at least 5 years in sales leadership. Experience in ERP sales specifically in the Auto vertical is highly preferred.
- Heavy travel may be required for this role.
Sage Smart Key Responsibilities
- Knows Sage
- Knows own business area
- Knows Sage customers & partners
- Sage advocate
Critical Activities & Behaviors
- Articulates Sage's customer, business & technology strategy
- Answers detailed questions about the business
- Listens to colleagues and incorporates their perspectives and ideas
- Curious and asks questions to dig deeper and understand issues
- Seeks new insights to challenge business as usual
- Advocates the interest of heroic customer service
- Partners with customers to ensure their success - customer success is top of mind
- Work with others to drive better outcomes for customers
- Spends time with customers
Aligned & One Sage Team Key Responsibilities
- Builds relationships in an authentic and visible way
- Collaborates for results
- Works across functions and geographic borders
- Influences others
Critical Activities & Behaviors
- Thinks customer and Sage first
- Works with teams to align on well-defined and cascaded Sage 2020 objectives
- Develops meaningful and trusting relationships across the business
- Involves and trusts the right people to resolve critical business issues
- Elevates critical problems to the right individuals across the organization
- Frames the problem and the decision making process
- Asks questions and is naturally curious
- Demonstrates resilience
- Embraces ambiguity and helps others see the way forward
Motivator and Champion Key Responsibilities
- Champions colleagues
- Develops & coaches others
- Shares talent
- Celebrates success
Critical Activities & Behaviors
- Maintains a consistent communications cadence and connects with colleagues at all levels
- Explores motivations and career aspirations with colleagues
- Champions colleagues to promote their growth and development
- Provides coaching to colleagues to support their development and is a rigorous performance manager
- Acts on opportunities to recognize achievements
- Shines spotlights on the winning and success of others
Achiever Key Responsibilities
- Prioritizes
- Moves quickly and adapts
- Works with conviction
- Accountable and drives for results
Critical Activities & Behaviors
- Operationalizes Sage 2020 cascaded objectives into ongoing outcomes for the team
- Runs with pace in the business
- Revisits priorities based on evolving business inputs, trends and changes
- Responds to change rapidly by leading teams to new action
- Takes personal accountability and expects it in others
- Accepts personal accountability for wrong decisions and quickly addresses them
