A mutually rewarding experience.

Work. Realize your ambitions. And realize there's more to being in business than just making a profit. That's the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it's never just about a single person, a single project or a single brand. It's about how you can grab everything that's within your reach here and use it to pursue mutual, long-term gain. It's about having ideas. And ideals. Being prepared to risk failure because the promise of success means we'll all be a little better off. It's that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

Mars has net sales of more than $33 billion, operates six business segments including Petcare, Chocolate, Wrigley, Food, Drinks, Symbioscience, and more than 75,000 Associates worldwide that are putting its Principles into action to make a difference for people and the planet through its performance.

Mars brands include: Petcare - PEDIGREE®, ROYAL CANIN®, WHISKAS®, BANFIELD® Pet Hospital, CESAR®, SHEBA®, DREAMIES® and NUTRO®; Chocolate - M&M'S®, SNICKERS®, DOVE®, GALAXY®, MARS®, MILKY WAY® and TWIX®; Wrigley - DOUBLEMINT®, EXTRA®, ORBIT® and 5ewing gums, SKITTLES® and STARBURST® candies, and ALTOIDS® AND LIFESAVERS® mints. Food - UNCLE BEN'S®, DOLMIO®, EBLY®, MASTERFOODS®, SEEDS OF CHANGE® and ROYCO®; Drinks - ALTERRA COFFEE ROASTERSHE BRIGHT TEA COMPANYLIX® and FLAVIA®; Symbioscience - COCOAVIA® and WISDOM PANEL®.

Level of Role

People leader

Number of Reports

20-30 direct

Purpose of Role

This is an operations manager position which supervises multi- production area on one shift of operation. This manager will coordinate the short term activities of this area within established guidelines and standards to produce the highest quality, lowest cost product in the safest and most efficient manner. The Shift Manager will facilitate teams in his/her area of responsibility and conduct or coordinate the necessary training for both the individual associates and the team. This manager will implement and enforce established policy and strategy.

Continuous improvement is a key aspect of this role. It will be accomplished through developing and maintaining an organization that demonstrates improvement by continuously driving faults lower.

Principal Accountabilities

• Conversion - Manage the efforts of operating teams of a multi- line, area or technology on one shift in the efficient conversion of materials into quality products in a safe, secure and sanitary manner within the product design specifications.
• Change Agent - Recommend and implement changes in methods, equipment, systems and organization, as needed, to assure that the objectives of the line/area are met.
• Associate Advocacy - Manage associate relations issues and guide and direct the hiring, training, retraining, development and motivation of Operations associates following self-managed, team working principles with a minimum degree of guidance from the Operations Manager. Gallup Engagement surveys will be used to determine individual effectiveness in this area and assure site to site consistency.
• Goal Setting and Measurement - With the general guidance of the Operations Manager and through Operations teams, establish line performance standards and goals, and measure, control, take corrective action and report results as appropriate.
• Troubleshooting - At this stage of technical development, and under the general guidance of the Operations Manager, the Line Manager utilizes the technical resources on shift for the preventive maintenance, repair and troubleshooting of process/packaging equipment problems, with the objective of effectively using these resources to achieve desired performance levels.
• Communications - Ensure that open communications are established and that opportunities to broaden the scope and responsibility of Operations teams/associates are undertaken.
• Technology Advancement - Advise the Operations Manager when opportunities exist for moving the line/area forward in technological change.
• Operations Strategy - Participate with the Operations Manager in the implementation of improvement strategies that will help the line/area perform more effectively in the near term.
• Associate Development - Evaluate associate performance and develop, in conjunction with associate's plans, to challenge their potential.
• Personal Development - Keep abreast of the managerial and technical competencies, both within and outside Mars Petcare US.

Critical Mars Leadership Capabilities

• Engages Associates
• Develops Talent
• Delivers Consistent Results
• Creates Collaborative Relationships

Key Supporting Competencies

• Dealing with ambiguity
• Conflict Management
• Developing Direct Reports and others
• Managing and Measuring Work
• Motivating others
• Drive for Results

Minimum Qualifications

• An undergraduate degree, preferably in one of the Engineering, basic sciences or business related disciplines.
• 5 years experience in a Production Environment.
• 3 years experience in a supervisory or managerial role.
• 2 years of LEAN or TPM experience.
• Working knowledge of Good Manufacturing Practices.
• Ability to convey communications clearly and concisely.
• Understanding of major functions within the plant and the ability to work directly with all levels and functions.
• Successful completion of a drug and background screen.

Preferred Qualifications

• Advanced Degree
• Demonstrated experience working in Quality
• Demonstrated experience working in safety.
• Minimum 1 year experience in a food production environment
• Minimum 7 years in a Production Environment
• Minimum 5 years in a supervisory or managerial role
• Project Management
• Proficiency in word processing, spreadsheets, internet software, e-mail.
• Ability to work any shift as needed
• Ability to tolerate an ambiguous environment.
• Functional knowledge and understanding of HACCP concepts
• Experience in plant sanitation practices and procedures
• Bilingual - Ability to communicate clearly in Spanish a plus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Nearest Major Market: Raleigh