The Business Development Sales Manager is responsible and accountable for the daily solicitation of previous definite or regretted group bookings that are currently not on active trace solicitation or pending for the Drake Hotel. Utilization of the TopLine Group database management system, market vision reports, and Knowland reader board profiles will be key resources. Goals will be set based on continuing research/analysis, pace concerns, and need periods flagged and predetermined by the Director of Sales & Marketing.
From its beginning on New Year's Eve 1920 to the present day, The Drake, a Hilton hotel has been a purveyor of excellence in hospitality. Set in the prestigious Gold Coast neighborhood at the start of the Magnificent Mile, our fantastic location is just footsteps from Oak Street Beach and Lake Michigan. Inside youfind a hotel steeped in tradition. Iconic dining venues and elegant guest rooms combine with modern facilities for recreation, relaxation and business erything you need for a remarkable stay in Chicago.
What will I be doing?
Solicitation by phone, electronically and direct mail of accounts that meet the need periods and parameters set by the Director of Sales and Marketing.
Leads opportunities generated by business development manager options
- Forward to the active sales manager in DMPE (if there is one that has had previous contact) and give them the opportunity to work the lead with a one week trace update of activity. If no activity in a week opportunity reverts back to business development tow work to fruition.
- Enters all solicitation activity in DelphiMPE for each account
Once reviewed and approved by the Dir. Of Sales, verifies account/lead information in DelphiMPE and generates lead to appropriate sales manager within sales department.
Weekly analysis and research of Reader Board reports. Research internet for rates and Delphi for a turned down booking. Report findings to GM, DOSM, DOS, ADOS, Sales Managers and Revenue Management team. Findings are used when analyzing the STAR report. Groups that fit our target needs will be prospected.
Attends appropriate meetings/training as deemed necessary by the Director of Sales and Marketing.
- Daily nd upeting
- Required or suggested training sessions
Miscellaneous meetings which require sales manager participation
Market Action Plan/Business Plan:
Coordinates in conjunction with the Director of Sales and Marketing appropriate strategic and action plans that are necessary for the submission of the annual business plan for the department.
Qualifications What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision fill the earth with the light and warmth of hospitalityites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!