Position Summary

Shift: Monday-Friday, daytime hours with some flexibility

Set your sights on a role making a real difference in the healthcare system. We're looking for a self-motivated Site Coding Manager, Coding Operations to join our team. We have a relentless focus on driving results for our customers and enabling them to invest more into patient care; in turn, this allows us to continue to grow our company and your career.

The Site Coding Manager supervises a team of 20 to 30 primarily remote-based medical coding associates and is responsible for managing their performance, productivity and quality; will oversee the assignment of appropriate ICD-10-CM and CPT codes for diagnoses and procedures in accordance with all applicable coding guidelines, rules and regulations. In addition to the managerial responsibilities, the Site Coding Manager works directly with R1's customers to communicate coding performance, collaboratively identify and solve problems, assist in managing projects and help to deliver on financial and operational commitments related to coding. The candidate must have experience in Health Information Management, proficiency in medical coding, strong leadership skills, and excellent interpersonal and teamwork attributes.

Your day to day role will include:

• Ensures managed coders meet or exceed productivity standards (measured in charts per hour and downtime) and quality standards.
• Supervises and directs daily coder work schedules and work assignments.
• Assists with assessment, training and onboarding of new-hires; creates 30/60/90 day ramp-up plans for new associates.
• Creates and manages individual growth and development plans for coders related to quality, productivity and employee development.
• Administers annual (or more frequent as needed) evaluations of coder performance and competence.
• Plans, assigns and directs coding workflow to exceed system-wide DNFC targets and consistently maintains a zero-backlog coding queue; personally accountable to DNFC performance.
• Assists various process improvement projects associated with the coding workflow.
• Identifies and solves moderate to complex problems related to coding workflows.
• Optimizes staffing efficiency by minimizing production downtime and slowness to meet specific cost targets.
• Implements findings from Regional Coding Manager to meet or exceed team coding quality standards (measured by DRG, diagnosis, procedure, modifier accuracy).
• Identifies, tracks and reports key barriers and process defects to the customer and leadership teams on weekly basis.

You Have:

• Appropriate Coding Credential: CCS for Inpatient and CCS, CCS-P, CPC, or CPC-H for Outpatient. RHIA or RHIT certification preferred, but not required.
• Experience working in an HIM department.
• At least two years of medical coding experience.
• Excellent interpersonal teamwork skills.
• Strong problem-solving skills with ability to manage cross-functional resolutions against a deadline.
• Strong analytical skills and ability to comprehend and analyze large quantities of operational data.
• Must be able to use standard office equipment and information systems.
• Ability to interact customers, internal R1 staff and employees through effective communication.
• Ability to prioritize and shift workloads to ensure departmental goals align with revenue cycle goals.

We offer:

R1 is changing healthcare by infusing operational discipline and proprietary technology in hospital financial processes. We are an industry leader; we are the only independent organization with a comprehensive service and technology offering for hospital revenue cycle management, and we have achieved leading outcomes for our customers.

• A strong financial performing, growing organization that will keep you on your toes with new ideas, changes and opportunities to learn and grow in abundance.
• A culture of excellence, driving customer success so they can focus on improving patient care and on giving back to the community.
• A Total Rewards package which may include such things as: competitive compensation package, the ability to choose from a comprehensive benefit program mostly funded by R1 that includes medical, dental, vision, flexible spending accounts, commuter benefits, life and disability insurance, along with work life balance programs including paid time off for personal time, illness and volunteering, and we offer a retirement savings plan and continuing training and development and so much more!

Sound like you? Let's talk!

About R1:

R1 is a leading provider of revenue cycle management services and Physician Advisory Services to healthcare providers. We are the largest independent end-to-end revenue cycle provider and have the longest operating history in the revenue cycle industry. R1's objective is to be the one trusted partner to manage revenue so providers and patients can focus on what matters most. Our distinctive operating model and values includes people, processes, and sophisticated integrated technology/analytics that help customers realize sustainable improvements in their operating margins and improve the satisfaction of their patients, physicians, and staff. We are dedicated to transforming the commercial infrastructure and patient experience in healthcare.