Every day, the people of TSYS® and Netspend® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are "People-Centered Payments", and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere d for yourself may have the right place for you.

Summary of This Role

Builds an ecosystem of service partners for TSYS products in issuing segment to ensure maximum profitability and growth. Maps partner capabilities and priorities with TSYS Products team goals and strategies to meet/exceed revenue targets; drive quarterly business reviews with key service partners and Products leadership. Works with the partners to build a mutual agreeable plan for success, and work diligently to ensure that all parties are adhering to plan. Serves as a primary business contact for strategic partners. Identifies opportunities for improvement as well as communicate and advocate partner needs and goals within TSYS to ensure they are met and properly addressed.

What Part Will You Play?

• Works in partnership with the Senior Director and Managers in Strategic Alliances group on various initiatives and partnerships. Provides support of on-going management and maintenance of Strategic Alliances/Partner programs.
• Drives operational deliverables, using and creating necessary tools to ensure success.
• Supports the management of selective Strategic Alliance Partners (SAPs) in delivering products to clients, to include leading and managing partner management staff, developing and maintaining relationships with supplier executives, negotiating supplier contracts, leading and managing vendor management controls, and optimizing business opportunities with third party supplier partners.
• Works with assigned SAPs in adherence with regulatory requirements and the TSYS Supplier Manager Oversight Program. Works with TSYS Procurement, Legal, Finance, Product Management, and Corporate Strategy & Development to actively and aggressively manage all aspects of the vendor relationship from on boarding, through renewals, negotiations, and replacement strategies and/or retirement, vendor performance, and tracking contractual obligations of information security, financial viability, BC/DR, performance, insurance and other monitoring activities.
• Supports SAPs and TSYS Executive, Product Management, and Strategy teams to create and manage mutually agreeable roadmaps for success over the next 3-5 years, and work to ensure that partners are tracking to plan.
• Supports due diligence and the planning and implementation of strategic business development objectives, major segment initiatives, and key partnerships and alliances pursuant to the mid- to long-range strategic plans of the segment and enterprise. Develops relationships with business leaders internally and externally.
• Helps maintain an executive plan (playbook) for each SAP to include: briefings of the partnership and product offering(s), strategic plans that align with the global team overall roadmap, revenue forecast (legacy and new).
• Works with product managers, sales, relationship management teams, consultants, and internal and external partners to align growth strategies, product marketing positioning objectives, pricing strategies, partnerships, communications, industry events, and/or strategies for products and services.
• Participates in identifying key business opportunities through current or prospective SAPs, supports the refinement of strategies, and highlights new technologies, partnerships, and start-ups that result in the development and delivery of new products and services. Advises in company's ability to improve current solutions, process and due diligence provide innovative new solutions in a timely manner to drive the success of our clients and their customers. Conducts complex analysis of data, requests, and facts. Solves moderately complex problems, which typically deviate from established procedures.
• Proactively builds relationships and facilitates productive round table discussions with critical divisions and/or segments third party vendors, suppliers and business partners to support building strategic relationships to address supplier issues, internal stakeholder relationships and contract renewal negotiations. Reviews maintenance agreements for additional cost savings opportunities and conducts analysis to create negotiation strategies to approach contract renewal with highly dependent and concentrated suppliers.
• Manages partner performance through all verticals of the enterprise and its affiliates. Recommends process improvements to senior leadership team.
• Not an exhaustive list; other duties as assigned.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree
• Relevant Experience or Degree in: Computer Science or equivalent field from an accredited university is required; however, relevant experience in lieu of a degree may be considered.
• Typically a minimum of 6 years
• Experience in partnerships management, preferably in Fintech industry.

Preferred Qualifications

• Master's Degree
• Computer Science or equivalent field from an accredited university.

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve moderately complex issues in creative and effective ways. Having ownership of a sub-function, account or matrix management responsibilities, applies knowledge to meet goals, maintain relationships, propose opportunities to expand the business, and lead matrix teams. Some barriers to entry exist at this level (e.g., dept./peer review).
• Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Builds on/Maintains external relationships of assigned accounts.
• Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).

Not Ready to Apply?

US Applicants:

TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, .

Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at +1.706.644.8747 or +1.877.644.8747 or email at .

EOE/Minorities/Females/Vet/Disability

Outside of US Applicants:

TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, .