The Regional Manager reports to and works closely with the Directors of Safety/Compliance/ Security and Environment for the Americas within the RISK group. The post holder will be responsible for providing effective Health and Safety and environmental support and guidance while providing oversight to the West (region 1) business unit. The Regional Manager will work closely with the regional Vice-President of the region to ensure compliance with the respective regulators within the region and ensure compliance across all Menzies Aviation stations. Knowledge of Menzies Aviation Systems (SMS, SeMS) is fundamental to the ongoing improvement of safety and security, and the success of the company. The Regional Manager will be required to assure full compliance and implementation at all levels of the business, drive standardisation of best practices, foster continuous improvement, and optimise overall Safety and Security performance within the region. Must have knowledge of Airline Ground Operations, Cargo, Freighter, Environmental and ITP (into-plane) fueling processes.
- Enforcement of Safety, Security and Environmental procedures, standards, and practices
- Advising on Safety, Security and Environmental issues pertaining to the operation at regions airports
- Ensuring compliance with national and international regulations
- Liaising with Federal Regulators, law enforcement agencies, and local Port Authorities on HS&E matters
- Develop working relationships with regulatory agencies such as TSA, DOT, FAA, EPA, OSHA
- Maintaining a working liaison with Station managers to ensure they understand the MORSE requirements
- Monitor and report KPIs measuring Safety/Security/Environmental performance
- Maintain a risk based approach to SMS/Enviro management:
o Providing an effective risk analysis, threat assessment, and response capability regionally
o Ensure the highest possible levels of SMS integrity are maintained through the application of risk management controls
- Formulation and initiation of additional measures to be applied during seasonal periods of increased operations.
- Enforce audit programmes to ensure compliance with policies, procedures and regulatory requirements
- Perform investigations as required and provide oversight and guidance on regional investigations:
o Respond to Letters of Investigation as required
o Monitor and review security reports in preparation for presentation to senior leadership
o Ensure all incidents are fully investigated at station level
- Providing timely reports to management as required
- In addition to the duties and responsibilities listed, the job holder is required to perform other duties as may be reasonably requested by the SVP Risk Americas from time to time.
Requirements gher education diploma, degree or equivalent in SMS/Enviromental/SeMS, or related studies (aviation qualification is beneficial)
- Aviation Safety and Security or equivalent background with practical experience and knowledge of working within a regulated operation
- A minimum of 5 years' experience at management level within aviation ground handling and cargo operations
- A minimum of 5 years' experience in investigations
- Working knowledge of, or experience in Emergency Response Planning, Contingency Planning and Business Continuity Planning
- Self-motivated, disciplined and with flexible attitude toward change
- Hands-on, practical approach to providing solutions in a challenging and dynamic business environment, with good organisational skills
- Prepared to travel, sometimes at short notice including temporary secondment on a support/coaching basis at other locations and overseas
- Excellent interpersonal skills with the ability to communicate with people at all levels and from different geographical and ethnic cultures
- Fluency in written and spoken English with ability to work in an international environment
- Must be computer literate with knowledge of Microsoft Packages e.g. Word, Excel, PowerPoint and Outlook
- Must possess and maintain a valid passport
- Will have to undergo CRC and CTC vetting, failure to receive clearance will result in termination of employment
Compliance
Carry out all activities of the role and processing activities (as above) as directed by the Company through its policies, procedures and training to ensure the success of the operation including the following:
o Health & Safety
o Training
o Equal Opportunities
o Harassment
o Data Protection
o Security
- Remain up to date with all station notices relating to policies and procedures
- Remain up to date with all relevant operational, systems and Customer Service training
