Gate Gourmet, a gategroup company, is the worldargest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travelers around the globe.

Position Summary :

Position is responsible for food safety and quality engineering and control on processes supporting operation, system, policy and procedure auditing; leads quality improvement projects, drives defect prevention and detections. Acts as the primary business quality project manager for Corporate Quality Assurance requirements and regulations.

Essential Duties and Responsibilities :

• Supports all customer and regulatory audits
• Works side-by-side with Operation Managers to assure compliance to HACCP requirements are met
• Works as part of the corrective action team to address non-conformities related to product, process and service
• Executes monthly self assessments on the elements of food safety
• Executes the required food safety related testing as defined in HACCP plan
• Plans for quality (capital, supplier quality, plant quality).
• Manages Quality Engineering projects, including operative supportive functions
• Leads and monitors improvement projects as assigned
• Audits implementation of quality system for effectiveness by verifying activities
• Monitors corrective action system
• Monitors the accuracy and compliance of HACCP records as defined in the corporate procedures
• Reinforces quality awareness to the management
• Manages the daily activities and task of the sanitation porters (if defined as a responsibility)
• Manages continuous improvement projects in quality elements
• Plays a key role in developing a comprehensive quality management system
• Implements the quality system detailed in the quality manual
• Champions quality improvement efforts and initiates problem solving efforts and assures implementation
• Drives prevention vs. detection of defects tracking key performance indicators and daily patrol of production areas
• Coordinates actions to prevent the occurrences of nonconformities to internal, Federal and State laws
• Maintains customer compliance resolution on defects including alleged food poisoning if needed
• Responsible for the identifying and maintaining of key performance metrics for the Quality organization
• Continuously improves plant procedures for monitoring and ensuring conformance to specifications for incoming raw materials as well as for finished products
• Acts as the primary liaison to Corporate QA
• Plays a key role in training and coaching of quality requirements to all levels in the business unitrganization
• Ensures optimum business processes to support full customer and regulatory compliance in terms of quality and food safety
• Stays attuned to and prepares adaptation to changes in customer, company and regulatory changes in requirements
• At times liaises with customers and regulatory agencies

Education :

• Bachelor's degree in food science, quality, technical or business related field from an accredited 4-year college or university required

Work Experience :

• Minimum of 5 years quality assurance experience in a manufacturing environment, with preference in food manufacturing

Job Skills :

• Advanced technical knowledge in catering processes and design functions, manufacturing methods, inspection, statistical methods and quality auditing
• Knowledge of lean standard tools, TQM methodology
• Basic lean, six sigma knowledge, and continuous improvement understanding a plus
• Detail oriented
• Project management experience
• Strong organizational skills, able to prioritize responsibilities and multi-task

Communication Skills :

• Strong interpersonal skills, interact well with multiple departments as required
• Able to work with little supervision
• Excellent reading, writing, and oral communication skills
• Change Agent
• Multi-lingual a plus

Certificates, Licenses and Registrations :

• ServeSafe certification preferred
• HACCP certified

Travel :

• None

Environmental Requirements :

• Regularly stands, bends, lifts and moves intermittently during shifts
• Must be to lift, pull, push, and move products, equipments, and supplies daily
• There may be physical discomfort due to temperature in production area, coolers, and freezers

Demonstrated Competencies to be Successful in the Position :

• Thinking - Information search and analysis, problem resolution skills
• Engaging - understanding others, team leadership, developing people

• Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively

• Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting.

Gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

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