Position Summary

Set your sights on a role making a real difference in the healthcare system. We're looking for a self-motivated Legal Operations Manager to join our team. We have a relentless focus on driving results for our customers and enabling them to invest more into patient care; in turn, this allows us to continue to grow our company and your career.

This critical position will be primarily responsible for the effective and efficient management of a growing legal department's resources, systems, and initiatives. The successful candidate is currently working in a mature legal operations function and is ready to take on the challenge of leading legal operations into a new era of success and performance. This legal operations professional will serve as a trusted advisor to the General Counsel in a highly visible role, engaging with a wide array of internal and external constituents as a representative of the Legal Department.

Your day to day role will include:

• Business process improvement, both internally for the Legal Department staff and in in collaboration with operations and other shared services functions.
• Execution of Legal Department initiatives to be a high-value, scalable support function to a growing and complex business.
• Develop, manage, and drive performance against the department's budget and forecast, including direct engagement with outside firms, management of internal resources including the Legal Tracker system, and close collaboration with the Finance team.
• Implement processes and procedures for improvements in Legal Department management.
• Manage a central legal request intake process and allocate resources to legal matters.
• Ensure the proper processing and retention of critical documents, including assistance with a document management system implementation.
• Assist in or coordinate special projects as assigned
• Demonstrate a high degree of professionalism, initiative, and ability to work independently in supporting the Legal Department on a variety of issues.
• Act with courtesy, professionalism, and cultural sensitivity in all dealings with all constituents.
• Develop and maintain effective, high-performing working relationships both inside and outside the company.

You Have:

• Prior successful business management experience, preferably in an in-house legal department.
• Demonstrated success in planning and execution, including detailed plans and timetables, prioritization, resource allocation, and follow-through.
• Experience managing external spend with analytics, bench marking, and alternative fee arrangements.
• Demonstrated understanding of accounting principles, financial reporting, and billing software.
• Entrepreneurial approach to developing and considering new ideas and success models for delivering legal services to support commercial goals.
• Current success deploying and managing legal department process and systems, including contract management, records management, and e-billing tools, to drive efficiency, collaboration, scalable support for the business.
• Clear and strategic thinker; proven experience in translating strategies into actionable plans.
• Capable of handling multiple projects simultaneously and executing to completion.

You Fit with R1 Values:

• Integrity - Will perform at all times in accordance with our corporate values; strong emphasis on integrity and ethical business conduct; must demonstrate a history of achieving goals and resolving conflicts while maintaining adherence to the highest ethical standards.
• Focus on Results - Makes timely and appropriate decisions that consider both strategic and tactical needs with an unwavering focus on achieving results.
• Communication - Demonstrate exceptional communication skills. Will be required to consistently engage direct and persuasive communication at all levels within and outside the company. Must be able to adapt communication style, delivery, and content to any audience.
• Collaboration and Confidence - Demonstrates strong interpersonal skills; creates and builds positive and productive relationships; maintains self-confidence, focus, and stability in all situations; demonstrates an instinct for effective leadership when advising colleagues at all levels.
• Adaptability - Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly; embraces the fluid and often ambiguous demands of the role. Must work effectively with other motivated professionals in a challenging, fast-paced environment.
• Organizational Ability - Demonstrated ability to design projects, gather necessary resources, and manage through to successful completion. Requires strong skills at prioritization, multi-tasking, and leadership by example.

Basic Qualifications:

• Education: Bachelors degree required
• Minimum 10 years of work experience with recent, multi-year focus on legal department operations.
• Must have in-house experience with a national or global business, demonstrating success and accomplishments in legal department operations.
• An action-oriented self-starter and initiative-taker.
• English proficiency required; additional languages may be considered favorably.
• Technology-savvy; adaptable when learning new systems; proficient in Microsoft Office products.
• Limited travel expectations (approximately 10%).
• Local residents in the greater Chicago area preferred (no relocation).

We offer:

R1 is changing healthcare by infusing operational discipline and proprietary technology in hospital financial processes. We are an industry leader; we are the only independent organization with a comprehensive service and technology offering for hospital revenue cycle management, and we have achieved leading outcomes for our customers.

• A strong financial performing, growing organization that will keep you on your toes with new ideas, changes and opportunities to learn and grow in abundance.
• A culture of excellence, driving customer success so they can focus on improving patient care and on giving back to the community.
• A Total Rewards package which may include such things as: competitive compensation package, the ability to choose from a comprehensive benefit program mostly funded by R1 that includes medical, dental, vision, flexible spending accounts, commuter benefits, life and disability insurance, along with work life balance programs including paid time off for personal time, illness and volunteering, and we offer a retirement savings plan and continuing training and development and so much more!

Sound like you? Let's talk!

About R1:

R1 is a leading provider of revenue cycle management services and Physician Advisory Services to healthcare providers. We are the largest independent end-to-end revenue cycle provider and have the longest operating history in the revenue cycle industry. R1's objective is to be the one trusted partner to manage revenue so providers and patients can focus on what matters most. Our distinctive operating model and values includes people, processes, and sophisticated integrated technology/analytics that help customers realize sustainable improvements in their operating margins and improve the satisfaction of their patients, physicians, and staff. We are dedicated to transforming the commercial infrastructure and patient experience in healthcare.