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Business Unit Risk & Control Manager (2 openings)

Charlotte or Denver

POSITION SUMMARY:

Lead key aspects of Institutional Financial Services (IFS) Compliance Modernization strategy; a maturity model and culture which includes supervisory policies, procedures, controls and regulatory rules management to achieve full compliance. This individual will be responsible for implementing critical components of the IFS Compliance Modernization strategy, i.e. process modeling and maturity; controls, policies and procedures documentations, regulatory project implementations and remediation of Management Action Plans (MAPs). Specifically, ensuring a sustainable culture of risk and compliance framework is in place to foster simple, fast and flawless internal and external audits and regulatory exams . He or she will be instrumental in strengthening CSG risk and compliance profile and capabilities by leveraging expert industry knowledge of regulatory/ compliance practices, control frameworks, risk assessments, process documentations, project management and regulatory change management. May usher the required regulatory change from assessment through strategic project implementation to ensure full compliance and /or risk mitigation.

KEY RESPONSIBILITIES AND DUTIES:

This role requires a deep understanding of process modeling, internal control system, risk management and compliance practices. Individual will need knowledge and understanding of Financial Services regulations and compliance. This person will require a high degree of insight into not only the financial markets and industry practices, but must understand interdependencies of the various business models within the business area and the TIAA organization. A strong understanding of the evolution of the industry, regulatory landscape and how the organization must adapt to sustain its competitive advantage is a must. Operational execution with a focus on action and accomplishing results establishes appropriate plans / goals, demonstrates a strong commitment to organizational success, is able to identify and access resources across the company to accomplish projects, and handles multiple

projects simultaneously

In this role, the individual will also work with senior managements, managers and directors of multiple business units to confirm proper oversight responsibility for risk and compliance in their respective unit.

• Lead and project manage key aspects of Institutional Financial Services (IFS) Compliance Modernization strategy

• Work with Legal counsel to apply regulatory rules and impact to processes

• Lead process modeling, controls designs and documentations (Policies and Procedures) efforts

• Lead, monitor and coordinate compliance monitoring and oversight activities as it relates to IFS Compliance Modernization strategy

• Facilitate and lead risk mitigation strategies, develop appropriate controls to proactively prevent and detect risks

• This position is responsible for leading multiple key and high impact projects in functional areas

• Responsible to ensure effective remediation of non-compliant situations within all impacted business unit through the re-design of process/controls and testing of their effectiveness.

• Manages the day-to-day oversight of the planning and performance of control and process audits and compliance with standards and regulations.

• Serves as SME regarding regulatory and compliance issues, effectively communicating complicated regulatory concepts to all levels of management, peers, auditors, regulators and others

• Lead various regulatory change efforts within and beyond IFS including internal and external regulatory exams

• Support the implementation of risk and control self-assessment and related processes and the optimization of the control environment

• Promotes the adoption of a controls and compliance culture through training and consulting activities.

• Is able to identify and access resources across the company to accomplish projects, and handles multiple projects simultaneously

• Regularly monitor and report progress towards goals

• Establish an integrated and collaborative relationship with 2nd and 3rd line of defense partners from Risk, Compliance, and Audit to ensure continued focus, successful closure,

• Ongoing monitoring of risk management issues and mitigations, such as audit, compliance MAPS and other control activities.

• Usher the required regulatory change from assessment through strategic project implementation to ensure full compliance across impacted CSG areas

• Responsible for ensuring the business area develops and maintains required risk and compliance standards

• Serve as key regulatory expert in cross-departmental project groups

• Oversight of Line of Business and Support Area compliance with corporate impact mitigation strategies

• Conduct periodic assessment and reporting of the status of the program including gap reporting, tracking and mitigation management, and overall business disruption residual risk levels.

• Assist in the development of 1st Line Compliance training by coordinating with Learning and Communication partners .

• Provide subject matter expertise, guidance, and policy interpretation for compliance matters raised by IFS employees either directly or via culture of compliance mailbox

Qualifications

QUALIFICATIONS:

5+ yearsperience practicing risk management and compliance principles, including experience with internal or external audit regulations, internal controls assessment

5+ years of risk regulatory assessment experience

2+ years of risk management

2+ years of experience working with legal partners on adherence

3+ years of managing projects and/or managing staff

1+ years of process modeling experience

Desired Skills:

BA/BS or MBA/ or JD/CPA

Proven knowledge of relevant pension laws, regulatory compliance, risk management and risk controls.

Ability to interact with all levels of the organization including the Senior Management Team

Ability to collaborate across business lines to handle conflicts

Ability to prioritize workload and prioritize for effectiveness in meeting deadlines

Ability to work independently and adapt to changing and competing priorities

Solid understanding of regulatory agencies (e.g., FINRA, SEC, DOL), working with law and compliance and put process in place , always the middle person and executing based on the ask

Excellent EXCEL, PowerPoint, Word and Visio skills

Project/Program Management

SOX and SOC1 experience

Process Improvements and Reengineering

Six Sigma, LEAN, strategy, business process re-engineering, management consulting (internal or external)

Audit experience leading staff through rules, regulatory audit. Experience includes auditing business process and product function, ensuring adherence to process document or policy statement

Experience in applying regulations including process documentations (SOPs) and leading compliance training (A Plus)

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This organization is an equal employment opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, this organization expressly prohibits discrimination, harassment, and retaliation on the basis of race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy (including childbirth, breastfeeding or related medical conditions where applicable), sexual orientation, gender, gender identity, gender expression, transgender, marital status, national origin, ancestry, physical or mental disability, requesting a reasonable accommodation based on mental or physical disability, medical condition (as defined by applicable law), genetic history and information, citizenship status, military or veteran status, or any other status protected by federal, state, or local law or ordinance or regulation (collectively referred to here as tected characteristicsp class="new_p">

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