If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".
If this is your first time applying you will need to create a candidate account when you click on apply.
Job Description Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care.
Who We Are: Vivint Smart Home is the leading provider of smart home services in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than one million customers throughout the U.S. and Canada. Vivint is the largest tech employer in Utah, a certified Great Place to Work, and one of Fast Companyorld0 Most Innovative Companies for 2017.
The Role: Are you ready to join the Smart Home revolution? In Vivintnnovation Center, you will be on the cutting edge, developing products that make the smart home even smarter. Others are just getting into the Internet of Things game. Vivint is applying years of experience in the home to create the world's best integrated Smart Home experience.
If youready to innovate and lead in smart home technology, join Vivintnnovation Team. We bring together technology and process expertise to deliver one-stop solutions. Working with our organization will be rewarding, challenging, and most definitely not just another job.
Vivint is seeking a Product Manager for our smart support experience. We are working to reinvent how we deliver best in class service to our customers and this role is at the core of it. As part of the Vivint product management team, you will be responsible for defining, driving and shipping Smart Home services and experiences for Vivint customers.
The Product Manager drives complex projects from idea to concept and prototyping through development and delivery. The successful candidate must be able to find the intersection of consumer needs, technical feasibility, and business objectives, and then lead a cross-functional team to deliver against the opportunity.
You will partner with stakeholders to gather product feedback, prioritize work and ensure alignment. The successful candidate will create detailed product requirements and work closely with Design, Engineering, QA and stakeholder teams to build and deliver the product.
What you will do: - Understand and contribute to the product vision and roadmap
- Write clear and concise user stories and requirements, prioritizing development items to align with the product roadmap
- Manage releases to ensure delivery, coordinating milestones across teams
- Work closely with cross-functional teams of designers, engineers and QA to ensure delivery against product roadmap
- Build and maintain relationships across organizations, with teams, and individuals
- Monitor product performance and proactively identify opportunities for product improvements
- Identify opportunities for usability testing and drive execution, measuring and report results
- Identify risks, issues, and problems and escalate as appropriate, proposing mitigation plans to overcome obstacles
- Partner with the GTM team to prepare operations, marketing, sales, supply chain, and support product channels for launch
- Pursue product and industry knowledge, identify trends and opportunities, and become a subject matter expert on designated products
- Own and manage partner relationships for specific engagements
Who you are and what you have:
- Ability to lead by influence
- Effective problem solving and analytical skills
- Strong meeting facilitation and presentation skills
- High degree of familiarity with standard Project Management tools: Jira, MS Project, Tableau, Excel, etc.
- Demonstrated ability to multi-task and manage priorities, including multiple products
- Proven ability to work under pressure to meet deadlines
- Ability to clearly communicate across levels of the organization and departments in writing, orally and interpersonally
- Decisive, and able to eloquently defend your decisions
What we're looking for: - 2 years of relevant work experience in consumer electronics, gaming, software or hardware products
- Conversant in the technical aspects of building software and/or hardware products (i.e. technical information, techniques, and architectures)
- Show deep commitment to and empathy for the consumer
- Works well with others to support shared goals
- Willingness to learn
- Open minded and positive attitude
- Experience with agile development methodologies
- BA/BS in Computer Science, Engineering, Product Design, Business or a related field
- Experience with iOS and/or Android desired but not required
Why Vivint:
- Free catered lunch/snacks/drinks; fresh menu daily
- Paid holidays, flexible scheduling, unlimited paid time away
- Your choice between Mac, PC, or Linux
- Employee pricing on smart home products
- Casual dress code
- Onsite fitness center
- Onsite health clinic
- Medical/dental/vision/life coverage
- 401(k) Plan & Matching
- Paid Maternity & Paternity Leave
- Volunteer Time Off (VTO) through Vivint Gives Back
What we stand for:
- Honesty and Integrity Come First
Do the right thing
- Customer Obsession is Our Advantage
A relentless passion to serve the customer
Todaynnovation is tomorrowifeblood
Individuals win games: teams win championships
Talk is cheap: create value, not just motion
Helping people is core to our DNA
Find out more about what it's like to work here:
#LI-AP1
