Job Description Responsible to lead a store team to achieve sales and profit objectives through exceptional guest service and consistent operational procedures.
Primary Duties:
SALES & SERVICE
- Ensure a strong sales and service culture built around the GAME selling steps
- Maximize productivity by excellent planning, thinking, and organizational skills
- Consistently achieve monthly store evaluation score of 90% or higher
- Respond to changing business conditions and assigned tasks with a sense of urgency
- Communicate and resolve customer complaints to appropriate management
- Perform other projects and tasks requested
MERCHANDISE
- Present merchandise in a neat and appealing manner following the Visual Presentation Guide
- Follow cleaning and maintenance routines
- Ensure accurate merchandise inventory records through precise and timely execution of receiving, transfer and markdown procedures
- Protect inventory from internal and external theft
- Prepare for physical inventory counts ensuring accuracy and speed
- Manage controllable expenses including labor and supplies
- Maintain equipment and tools
TEAM LEADERSHIP
- Build and inspire a store team committed to achieving company goals
- Provide clear performance feedback to all team members and address concerns in a timely and appropriate manner
- Hold team members accountable to key sales standards and measures
- Assist Store Sale Manager source, select, train, develop and retain top talent to ensure store is fully staffed with qualified team members at all times
- Set an example of outstanding attendance, positive attitude, professionalism, including orderly and safe work environment
- Demonstrate leadership skills and traits, including: Accountability, Adaptability, Dependability, Collaboration, and Respect
INTEGRITY
- Protect financial assets through disciplined cash handling routines including timely, accurate bank deposits, and monitoring POS change fund over/shorts
- Protect the Larry H Miller Group of Companies and Fanzz reputation and assets at all times
- Operate with integrity
- Protect the legal, financial, and moral well-being of the company
- Demand the highest ethical standards from self and others
Qualifications Experience/Education: - 1-2 years retail management experience
- Relevant math, computer and analytical skills
Physical Requirements: - Some bending and lifting (Must be able to lift up to, but not limited to, 35lbs)
- Must be able to stand for a full shift
- Must be able to safely climb up and down high ladder
- Flexible working schedule
- Moderate to high levels of stress may be associated with this position
- This person must be able to communicate and express themselves in English both written and verbally
Note: The need may arise to revise, supplement, or rescind portions of this job description, and Fanzz / Just Sports reserves the right to do so at any time. Employee shall be required to meet the qualifications and perform the duties of any revised job description.
Position Type Full-time
