Account Services Manager
Description - Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.
Responsibilities: - Manages customer project delivery.
- Revenue as detailed in Impact section.
- Very large/ complex/ single or multiple region.
- High risk.
- High complexity legal and commercial issues.
- Manages project financials including P&L.
- Meets or exceeds SOAR approved budgets.
- Provides reliable financial forecasts to HPS management.
- Manages business development.
- Identifies and develops new opportunities with client.
- Supports early qualification and opportunity assessment for large and complex opportunities.
- Acts as opportunity manager for high risk deals.
- Manages client relationships.
- Manages upper level client delivery relationships.
- Frequently represents the organization to external customers/clients.
- Manages project team.
- Manages internal as well as external resources with a team size less than 40 people.
- Mentors and encourages skill development of project team members.
- Provides detail performance review input and development recommendations for team members.
Education and Experience Required: - First Level University degree.
- 7 years experience in project management or in like roles/businesses.
Knowledge and Skills: - Demonstrates an in-depth understanding of key HP Services' operational policies, processes and methodologies applicable to project management.
- Speaks with authority to most layers of depth related to project management methods.
- Makes use of and contributes to HP s PM Professions community.
- PMP Certified.
Job - Services
Schedule - Full time
Shift - No shift premium (United States of America)
Travel - 25%
Relocation - Not Specified
EEO Tagline -
HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
