Fortinet (NASDAQ: FTNT) protects the most valuable assets of some of the largest enterprise, service provider and government organizations across the globe. The company's fast, secure and global cyber security solutions provide broad, high-performance protection against dynamic security threats while simplifying the IT infrastructure. They are strengthened by the industry's highest level of threat research, intelligence and analytics. Unlike pure-play network security providers, Fortinet can solve organizations' most important security challenges, whether in networked, application or mobile environments - be it virtualized/cloud or physical. More than 310,000 customers worldwide, including some of the largest and most complex organizations, trust Fortinet to protect their brands. Learn more at http://www.fortinet.com, the Fortinet Blog http://blog.fortinet.com/ or FortiGuard Labs http://www.fortiguard.com/.
City Remote, US
City Remote, US
State/Province California [CA]
Country United States [US]
Title Professional Service Engineer (AMCS480)
Req # AMCS480
Job Status Full Time Regular
Functional Area Customer Service
Position Overview Professional Services Consultant
Responsibilities: Provide professional, timely onsite technical services for clients, including security design, testing, deployment, optimization and management services.
Work with customers remotely and onsite; develop statements of work; track and report status.
Develop and maintain core competency on Fortinet's entire product line and technologies
Develop and maintain expert level technical and marketing knowledge in the following technology disciplines as they relate to Fortinet's products:
o Network Security Infrastructure - Switching, Routing and Availability.
o Network security systems - centralized configuration, administration, email and reporting
o Basic competitor knowledge
Write while papers, tech notes and other high-level documentation as required.
Interface with Fortinet's business and technology partners within designated technology discipline and distribute that knowledge to the team.
Accurately scope out customer requirements and write Statements of Work engagement documents.
Work closely with other technical and sales departments within Fortinet.
Provide project management or input to project management for engagements
Uses standardize methods, processes and tools.
Requirements 5+ Years experience in LAN/WAN /Internet Support or Administration
1+ Years experience with Network Security Products
Solid understanding of general security and networking principals and technologies such as:
o Switching, Routing and the OSI model
o Firewalls, VPN, Anti-Virus and Content Filtering
o Intrusion Detection and Prevention
Strong general knowledge of common networking and security protocols and applications such as TCP/IP, HTTP, SMTP, FTP, DNS, IPSec, PKI, OSPF, RIP, VLANs
Well Developed and Effective communication and presentation skills
Ability and competence to write technical material for training, white papers using applications such as Power Point, Word and Visio.
Excellent troubleshooting skills.
Ability to work well under pressure and handle confrontation when necessary
Extensive travel, up to 70%
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EEOC / AAP Accommodation: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Fortinet, Inc at (408) 235-7700 of
[email protected] for assistance.
EEO: All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
