Sales Engineer

SGS is looking for an experienced, bright and energetic sales engineer to add to our growing team in our Taylor, MI transportation testing laboratory.

This is a great opportunity for a career driven professional with desire to contribute and grow with a diverse, global company. If you are an experienced engineer, have excellent inter-personal and communication skills, a passion for the customer, a background in the automotive and transportation industry and preferably, experience in a 'testing' environment, this position may be for you.

As a sales engineer, you will be the primary customer contact from a pre-sales perspective, assisting clients with technical aspects of their test program and preparing accurate statements of work and proposals. This role will encompass a variety of duties aimed at managing current client relationships, as well as developing new business from existing clients.

These duties include:

• Learn the technical aspects of our unique testing services.
• Communicating and interacting directly with clients (in person and through phone and email).
• Timely response to questions and inquiries.
• Manage expectations and delivering a positive customer experience.
• Pursue each outstanding client need (open quotations, service requests, etc.) until closed.
• Gather requirements in order to gain an understanding of needs.
• Work with client and internal engineering teams to assist in scoping of testing programs.
• Prepare technical proposals.
• Assist with test plans, schedules, communications and proposal / contract documentation.
• Create and facilitate client presentations and site/lab tours.
• Maintain information in sales database (CRM).
• Leverage relationships to identify additional service needs.
• Participate in regularly scheduled sales and operations meetings.
• Perform client and industry research.
• Attend/participate/network in industry events/meetings and trade shows.
• Establish good rapport and build relationships with peers.
• Work with diverse and dispersed teams (engineering, operations, sales, clients).
• At all times, comply with SGS Code of Integrity and Professional Conduct.

Skills/Attributes Required:

• Respectful, friendly, outgoing professional that works well in a team setting.
• Self-motivated and the ability to work independently in a fast-paced, multi-tasking environment with shifting priorities.
• Accountable and dependable.
• Detail oriented with strong organization and follow-up skills.
• Problem solving skills.
• Strong business acumen.
• Possess excellent oral communication and presentation skills.
• Creative thinking skills to develop innovative solutions to solve customer requirements and expectation within project deadlines.
• Able to consistently compose written communications without spelling and grammar mistakes.
• Computer literate (creating, filing, saving/uploading, searching, backup, web searching, etc.).
• Proficient in Microsoft Office suite of products.
• Ability to travel to client and SGS locations (primarily in Midwest - approximately 10%.

Education / Experience:

• Engineers or Technical Sales Professionals with prior experience in vibration testing utilizing electrodynamic shaker systems or in a similar product/component testing environment are desired.
• 3+ years of relevant experience in a testing environment in engineering, operations or sales/business development.
• University Undergraduate or Graduate degree in an applicable Engineering discipline preferred.
• Demonstrate successful completion of business courses within the degree program.
• Experience dealing with customers in a service capacity

Reporting to:

• Local Sales Management.
• Attractive compensation package includes benefits, base salary and target performance bonus.

Additional Information:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
• This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
• SGS is an EOE AA M/F/Vet/Disability employer.
• Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.