Job Purpose The Jackson network is state of the art and supports innovative enterprise applications and Jacksonsers at the HQ in Lansing, Michigan, along with key business sites throughout the United States. As a key member of the Jackson Network Services department, the Network Engineer will have direct impact on the operations of the network. You will collaborate with a team of professionals who thrive to be creative and support as-is and new business initiatives.
The Jackson network spans across many technical domains, including innovative data center and next-generation campus networks, all of which present exciting technical challenges. These challenges require continual innovation as the dynamic business climate changes. You will have constant opportunities to sharpen your technical skill sets amongst the diverse technology-rich network environments from industry leading technology OEMAs the industry begins a transformation with automation, orchestration, and software-defined networking (SDN) technologies, you will be part of the team that drives this innovation. The Network Services team is very proud to be the foundation of the Jackson technology stack and operate as leading and dynamic agents of change supporting the industry leading business financial products.
Essential Job Duties & Responsibilities
- Collaborates with the Senior Network Engineers and other team members to support operational initiatives and daily operations.
- Provides network and solution engineering, under the direction of the Principal Architect.
- Collaborates with other Jackson technical teams and Information Security on new initiatives.
- Responsible for running intermediate projects from start to finish in accordance with department processes.
- Provides ideas for cost-effective ways to manage the network.
- Sets the standards for the team in terms of network infrastructure code levels.
- Develops and updates network operational standards.
- Promotes advancement of automation and orchestration tools across the environment.
- Troubleshoots and resolves complex network issues.
- Creates team procedures based on lessons learned from troubleshooting incidents.
- Participates in rotating on-call operational support.
Other Duties - Other duties as assigned.
Qualifications Job Requirements (Knowledge, Skills & Abilities)
- Operational experience with Cisco switch and router hardware (ASR 1000, Nexus 5K, 7K, 9K, Cisco IOS platforms).
- Experience with Network Automation and Orchestration.
- Experience with Perl, Python, C++ or other scripting languages.
- In-depth knowledge of LAN switch technology.
- In-depth knowledge of VPN technologies (Checkpoint, Cisco ASA/AnyConnect).
- In-depth knowledge of IPv4 and familiarity with IPv6.
- In-depth knowledge of routing protocols (OSPF, BGP).
- Knowledge and experience with QoS.
- knowledge and experience with Wireless technology (Cisco).
- Knowledge and experience with Firewall technology (Checkpoint or Cisco).
- Knowledge and experience with Layer 4-7 switching (F5).
- Knowledge and experience with DNS/DHCP and IP Address Mgt technologies (Infoblox).
- Direct experience with the following technologies:
- Cisco ASA
- Checkpoint
- Infoblox
- F5 (Big IP)
- Cisco ISE
- VOIP technology (Cisco, Avaya)
- DWDM technologies
- Network Management tools config and ops (Solarwinds, Cisco NCS, Statseeker)
- In-depth traffic monitoring and analysis (Netscout, Wireshark, tcpdump, Gigamon).
- Strong analytical and problem-solving skills.
- Strong project coordination skills.
- Strong relationship management and negotiation skills
- Strong verbal, written and interpersonal communication skills.
- Strong ability to interpret impact of technology decisions.
- Ability to make effective decisions quickly with limited information.
- ITIL working knowledge with Incident, Change, Problem management tools (BMC)
- Working experience with MS-Office applications (Word, Excel, Visio, PowerPoint)
Education and Experience Required - Bacheloregree in Computer science, Engineering or related technical field and/or equivalent experience.
- 3-5 years of technical experience with the above qualifications.
Certifications
- ITILV3 (preferred)
- CCNP (preferred)
- CISSP (preferred)
- CCNA (required)
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