Job Purpose The Jackson network is state of the art and supports innovative enterprise applications and Jacksonsers at the HQ in Lansing, Michigan, along with key business sites throughout the United States. As a key member of the Jackson Network Services department, the Network Engineer will have direct impact on the operations of the network. You will collaborate with a team of professionals who thrive to be creative and support as-is and new business initiatives.
The Jackson network spans across many technical domains, including innovative data center and next-generation campus networks, all of which present exciting technical challenges. These challenges require continual innovation as the dynamic business climate changes. You will have constant opportunities to sharpen your technical skill sets amongst the diverse technology-rich network environments from industry leading technology OEMAs the industry begins a transformation with automation, orchestration, and software-defined networking (SDN) technologies, you will be part of the team that drives this innovation. The Network Services team is very proud to be the foundation of the Jackson technology stack and operate as leading and dynamic agents of change supporting the industry leading business financial products.
Essential Job Duties & Responsibilities
- Collaborates with Senior Network Engineers, and other team members to support daily operations of the network.
- Provides network and solution engineering, under the direction of the Principal Architect.
- Collaborates with other Jackson technical teams for weekly changes and new initiatives.
- Supports and updates network standards ocedures, visio diagrams for the team.
- Ensures network monitoring systems are kept up to date and configured properly.
- Troubleshoots and resolves small to medium complexity network issues.
- Works on small projects from start to finish in accordance with department processes.
- Participates in rotating on-call operational support.
Other Duties - Other duties as assigned.
Qualifications Job Requirements (Knowledge, Skills & Abilities)
- Ability to script and program in Perl, Python, C++ or other.
- Network Management tools config and operations (Solarwinds, Opensource tools, other).
- Knowledge and experience with routing and switching technology (Cisco or other).
- Knowledge and experience with routing and switching protocols (OSPF, BGP).
- Knowledge and experience with IP addressing IPv4 or IPv6.
- Knowledge and experience creating scripts or programs to mine data, automate tasks or other.
- Knowledge and experience with Wireless technology (Cisco or other).
- Knowledge and experience with Firewall technology (Checkpoint, Cisco or other).
- Knowledge and experience with DNS and DHCP and IP Address Mgt technologies.
- Knowledge and experience with network traffic monitoring and analysis (Wireshark, tcpdump).
- Good analytical and problem-solving skills.
- Experience with running small projects.
- Good relationship management and negotiation skills
- Good verbal, written and interpersonal communication skills.
- Ability to make effective decisions quickly with limited information.
- Familiar with standard IT processes (ITIL or other) for Incident, Change, Problem management.
- Working experience with MS-Office applications (Word, Excel, Visio, PowerPoint).
Education and Experience Required - Bacheloregree in Computer science, Engineering or related technical field and/or equivalent experience.
- 1-3 years of technical experience with the above qualifications.
Certifications
- ITILV3 (preferred)
- CCNA (preferred)
*LI-AW1
