NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with approximately 29,000 employees and does business in 180 countries.
TITLE: NAMER Customer Engineer Representative II
LOCATION: Cleveland, Ohio
GRADE: 7
YOU ARE: Exceptional at communicating with customers (by maintaining strong relationships, handling problems before they start, and making sure customers have what they need when they need it). In fact, thatour specialty. Oh, and you have some great formal training (or considerable experience) in tech systems and know the ins and outs of products like large servers, mainframe computers, and imaging software.
Sounds familiar (and exciting!)? Youe an excellent fit as our newest Customer Engineer Representative II (CE II). In this role, youwork on a wide range of high-level procedures and activities, applying attention to detail and keen accuracy while resolving various uncommon problems, knowing when and who to turn to for support. And when things must get done, youalways lend your manual skills to resolve technical problems.
What makes this more exciting? Knowing that itll to help make life easier for people all over the world, through more than 550 million transactions every day. Our clients are restaurants, shops, banks, and airports. They come to us for software, hardware, and services. Your skills make sure we can assist them in the ways they need it the most.
YOU CAN EXPECT TO:
Service electromechanical equipment like ATMs and self-checkout systems within an assigned territoryh the goal of keeping our customers completely assured and satisfied.
Oversee hardware maintenance, installation, network management, multi-vendor maintenance, and software support.
Unleash your manual skills on products like peripherals, large system printers, plotters, enterprise level servers, communications equipment, networks, and item processing sorters. Wetalking Ethernet, Token-Ring, StarLAN, NetBIOS, X.25 whole gamut.
Build great working relationships among colleagues and customers based on our customer Service Level Agreements (SLAs). When issues come up, your job is to respond them by either handling them, or by pulling in the proper associate, team member, or territory manager who can.
Perform maintenance repair and system overhauls as a matter of routine (like modular swaps and unit replacements). Yousurely always be on the lookout for preventative measures you can take to correct any and all technical problems before they happen.
Capt
EEO Statement
Integrated into our shared values is NCRommitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
Qualifications NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with approximately 29,000 employees and does business in 180 countries.
TITLE: NAMER Customer Engineer Representative II
LOCATION: Cleveland, Ohio
GRADE: 7
YOU ARE: Exceptional at communicating with customers (by maintaining strong relationships, handling problems before they start, and making sure customers have what they need when they need it). In fact, thatour specialty. Oh, and you have some great formal training (or considerable experience) in tech systems and know the ins and outs of products like large servers, mainframe computers, and imaging software.
Sounds familiar (and exciting!)? Youe an excellent fit as our newest Customer Engineer Representative II (CE II). In this role, youwork on a wide range of high-level procedures and activities, applying attention to detail and keen accuracy while resolving various uncommon problems, knowing when and who to turn to for support. And when things must get done, youalways lend your manual skills to resolve technical problems.
What makes this more exciting? Knowing that itll to help make life easier for people all over the world, through more than 550 million transactions every day. Our clients are restaurants, shops, banks, and airports. They come to us for software, hardware, and services. Your skills make sure we can assist them in the ways they need it the most.
YOU CAN EXPECT TO:
Service electromechanical equipment like ATMs and self-checkout systems within an assigned territoryh the goal of keeping our customers completely assured and satisfied.
Oversee hardware maintenance, installation, network management, multi-vendor maintenance, and software support.
Unleash your manual skills on products like peripherals, large system printers, plotters, enterprise level servers, communications equipment, networks, and item processing sorters. Wetalking Ethernet, Token-Ring, StarLAN, NetBIOS, X.25 whole gamut.
Build great working relationships among colleagues and customers based on our customer Service Level Agreements (SLAs). When issues come up, your job is to respond them by either handling them, or by pulling in the proper associate, team member, or territory manager who can.
Perform maintenance repair and system overhauls as a matter of routine (like modular swaps and unit replacements). Yousurely always be on the lookout for preventative measures you can take to correct any and all technical problems before they happen.
Capt
EEO Statement
Integrated into our shared values is NCRommitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
