The Company Imerys is a world leader in creating specialty solutions that improve everyday life through minerals. Our success is built on our people, and creating an environment where our 17,500 employees around the globe can thrive.
We passionately believe that our teams are at their best when they have the opportunity to learn, collaborate and find new ways to solve our customersallenges, no matter what part of the business they are in.
We can offer you a variety of work and real opportunities to make an impact and be part of our evolution.
If you want to grow your skills and develop your career, find out more at
The Position Engineer - Sales Support
Job Summary IMERYS Metallurgy serves the metallurgy market along the whole metal production chain, from raw materials through to the casting of the final products. IMERYS products and solutions are used in the production of iron, steel and other metals. We mine and process bentonite, perlite, zeolite and produce continuous casting fluxes and a variety of specialty products for a wide range of applications and markets.
IMERYS is looking for a strong candidate that will assist Account Managers in the process of securing profitable orders for company products and offering solutions to customersntinuous casting issues. To be directly responsible for the technical support of customers through specialized and scientific knowledge/ product applications. Also facilitates the reaching or exceeding of turnover and return targets for the Steel Casting Flux business unit, as well as securing and expanding the market position of the company through technical expertise. Establish long lasting customer relationships through technical support, training, and service.
Location: Home Based (PA, OH, IN, MI, IL Preferred)
Key Tasks and Responsibilities:
- Recommends areas for new and alternate product development.
- Represents company interests at the customer.
- Visits assigned customers to conduct routine customer meetings.
- Recommends products and process improvements to customers.
- Trains operators on the use of products. Prepares technical handouts for customers.
- Gives technical presentations at industry events.
- Presentation of new product developments at the customers.
- Conducts pilot and industrial application tests of company products at the customer.
- Documentation, evaluation and presentation of test results at the customer and internally.
- Training and support of customermployees to optimize production processes and their product quality by utilization of the technical benefits of the products. Advise, train and support representatives in consulting and recommending customer-specific product proposals and product modifications
- Develops and programs analysis tools to evaluate customer process data and product performance
- Supports R&D and other departments in the development of new products
- Develops solutions to complex, diverse problems, in variable and interpretive situations requiring constructive imaginative thinking.
- Applies broad polices with limited assistance.
Skills and Attributes Requirements:
- Technical ability and proficient with MS Office or equivalent.
- Data analysis, report generation, product proposals.
- SAP experience a plus.
- Excellent communications skills.
Education/Experience Requirements: * Bachelor Degree preferred in Metallurgy, Ceramic, Chemical, Material Science.
- A minimum of 5 years of experience in Steel Industry
- A proven record of adaptability to different cultures
- Broad experience and expertise at a unique level with exceptional depth.
- 50-70% travel is required for this role. Some international.
Position Type Full time
and Permanent
Only technical issues will be monitored through the below inbox:
recruiting.support@ imerys.com
PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.
To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.
IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.
