Do you want to help build a world-class institution from the region, experience the thrill of being part of a high-growth technology company, and improve people's lives?
Founded in 2012 by former entrepreneurs and McKinsey alums, Careem is the MENA regions leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in over 50 cities across 11 countries and host over 6million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by the end of 2018. Read more about us and
We're looking for a smart, focused and detailed UX Researcher to join our growing team to help us understand the complex needs of our Customers and Captains. Working directly with our product team, you will be helping us learn how we can improve our products, across all the cities we currently operate in.
As a UX Researcher on our Dubai-based team, you will:
- Help run and manage Customer and Captain testing initiatives to validate design concepts and to optimize product at a regular cadence
- Establish a plan for user research explorations that helps question and validate our existing designs and upcoming assumptions on the customer and captain products
- Plan and execute field research, surveys, user interviews, diary studies and usability tests with our customers to understand how we can serve them better
- Work with our data scientists, product managers and designers in identifying trends and patterns in user behaviour to support and aid your research
- Make your insights actionable by proposing recommendations and solutions
- Work with the design team on validating and iterating on designs to ensure the right design decisions are being made with your insights from the field
