Overview IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community makes fact-based decisions on technology purchases and business strategy. More than 1000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For more than 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and Event Company.
About the position This role will be responsible for managing sales operations for the IDC MEA region and will require a “hands-on” operational responsibility for supporting the sales operations charter covering managing bookings processing and reporting, business and customer analytics, Salesforce.com adoption and process leadership, oversee the day-to-day customer support function.
The role will have a regional remit, primarily GCC but will actively work in collaboration with Emerging Markets of Middle East and Africa as well as with other IDC regions. This role reports directly into the MEA AVP Conferences.
Responsibilities - Seeking out major clients and forming working relationships with the premier buyers in the ICT Industry.
- Overseeing and managing a large team of Sales Managers, spanning Middle East, Africa & Turkey. Setting booking targets per geography for the team and setting key performance indicators. Supporting annual sales planning process including account assignments, Quota-Setting, and sales territory monitoring. This also covers providing monthly reports covering account team performance and sales recognition activities
- Accurately forecasting future sales and forming sales plans to adapt to constant shifts in the marketplace.
- Forming sales strategies to keep the company competitive and innovative
- Maintain sales volume, product mix, and selling price by studying market trends.
Qualifications - This assignment will suit a senior experienced internationally-minded sales operations person, who will quickly become familiar with all aspects of IDC sales operations
- Excellent verbal communication skills in order to deliver persuasive and effective presentations, sales pitches, networking, negotiations, internal communications and relationship management
- Excellent written skills to effectively communicate the value proposition through proposals and presentations
- Previous experience working as a sales director ideally for a similar organisation. Fast-learner, capable of grasping business complexities with a disposition to solve issues and drive optimization of processes
- Natural leader with an ability to inspire performance with sales teams. Target driven with a proven sales ability
- Strong commercial outlook and an entrepreneurial approach to business development.
- Proven track record of achieving sales growth and delivery of results to business plans.
- High proficiency in spoken and written English, Arabic language would be a strong a advantage
