Qualitative Consumer Insights - Senior Executive - 25360
Client Services and Sales - Utd.Arab.Emir. Sharjah, Sharjah
The CI Client Service (CS) Senior Executive (SRE), is responsible for the execution, managing and delivery of projects and is expected to maintain client relationships through quality servicing with guidance from manager, contributing to the team success.
Expectation of a SRE includes:
- Assisting the team in preparation, execution and delivery of projects from desk research for briefing, questionnaire, charting and presentation either with or without Project Management (PM) team involvement
- Provide client servicing on standard questions and build industry knowledge to support more advanced inquiries.
- Collaborate across Nielsen's business units to support business development and ongoing business process improvements.
- Responsible for all necessary administrative task with regards to the project, eg. PTS entry, relevant documents preparation across all phases of the project (as illustrated above)
- For projects without Project Management team involvement, RE is to managed the project across all key stages (Pre-field, in-field and post field)
- relevant stimuli, fieldwork briefing & de-briefing
- fieldwork observation (when required), providing timely & regular updates to client
- pro-active in addressing any possible red-flags, take initiative in finding/providing solutions to any issues
- Prepare relevant codeframe for coders in consultation with Manager based on all verbatims
- Final raw data preparation for submission to GO
- Prepare tabulation specs , the right charting template and submit to GO/CRDC/Chartist for processing.
- Engage with SCA for any special analysis requires
- Take initiative in seeking resources/assistance, make corrections while ensuring the project executed within the schedule timeline and budget
- Participate in regular review/feedback of systems, procedures and any operation concerns with the end goal of improving productivity and cost efficiency
- Provide coaching & guidance to new CS juniors in relevant project management topics
- Perform other related functions that may be assigned
Requirements: - BA / BS / Psychology Required
- 1 - 2 years experiences in market research industry and experience in qualitative moderation.
- Working knowledge of qualitative research techniques and methodologies
- Proactive with the ability to build strong client relationships
- Strong analytical, presentation and interpersonal communication skills
- Fluency (verbal and written) in Arabic & English is essential
- Fresh graduate is open to apply
#LI-EM
About Nielsen:
Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen's Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content - video, audio, and text - is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry's only global view of retail performance measurement.
By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world's population. For more information, visit www.nielsen.com
Job Type: Regular
Primary Location: Sharjah,Sharjah
Secondary Locations: , , ,
Travel: No
