No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You'll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
About the Role We are seeking to recruit someone who has the ability and integrity to become a key member of our high functioning Senior Management Team - Sports & Lifestyle.
The Head of Operations is responsible for consistent operational excellence across stores. Has full P&L accountability and brand compliance for stores. He/she develops and implements strategic and annual business plans for retail function to expand the brand and run profitable retail operations. The job holder is responsible for the customer experience within the stores to reflect brand values and customer promise
He /she creates a working environment which encourages brand values, team work and delivery of results.
About You Education To apply for this role you sould be a graduate (Preferably Commerce, Business Administration) specialized in Retail Operations/ Management.
Experience - Experience in a multi-channel retail environment
- Experience in managing and driving multiple teams
- Motivated and can deliver Financial Budget and Key Performance Indicators
- Experience with and passion for Sports & Lifestyle brands
- Understanding of customer research and the ability to amend the range to reflect customer requirements and feedback.
- Understanding of fashion and trends
- Having 6-10 years of experience of which 5 years should be at senior management level
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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
