Responsible for the growth of the business, leading the team, developing customer loyalty and complying to brand business strategy and image.

Client Details

The client is a leading Retail luxury brand opening its first beauty and fragrance store in Dubai.

Description

Team management:

- Manage the team in terms of recruitment, leadership, training, performance appraisal

- Supervise the organisation and efficiency of the team monitoring individual and collective objectives, encourage team work, share knowledge and expertise

Steer the business:

- Pilot and coordinate all the activities of the Boutique in accordance with the strategy and objectives

- Ensure the business strategy is understood and deployed in the Boutique

- Control, monitor, share and report the business, financial and budgetary indicators relating to the results of the Boutique

- Develop and coordinate the sales to achieve the business objectives in accordance with the budget and the defined action plan

- Analyse the sales, determining the best sellers and slow sellers, and take the appropriate corrective actions

Customer Experience:

- Be responsible for the customer experience

- Support the sales team on the shop floor

- Ensure excellence in customer service in accordance with the Brand's standards: create a unique experience for each customer

- Strongly encourage the teams to manage, use and develop the customer database

Operate the boutique:

- Ensure the retail space is well maintained and the Visual Merchandising guidelines are respected

- Ensure the stock is effectively managed and control procedures are implemented to anticipate and limit variations

- Be responsible for properly implementing the Boutique Charter and the Boutique procedures

- Represent the Boutique both internally and externally

Job Offer

A chance to work for a leading luxury brand with a competitive salary package.

REQUIREMENTS

- Post Graduate Degree in Business Management or equivalent courses.

- Minimum 5 years experience as a Boutique Manager in a retail luxury environment.

- Strong knowledge of the luxury industry with a focus on fragrance and beauty.

- Excellent interpersonal, communication and organisation skills

ABOUT THE COMPANY

Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.