- Oversee customer research, map customer journeys and complete process and service designs.
- Develop new ways of doing customer experience in a digital arena and educate the team members.
- Design and develop a compelling customer service design.
- Support execution of Customer Experience improvement plans
Job Offer A great package and chance to join a diverse and progressive team.
REQUIREMENTS - Bachelors degree in Business or any relevant field.
- Business Process Improvement certification is mandatory.
- 8-10 years in product development, project management, customer experience is preferred.
ABOUT THE COMPANY Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.
