Our client is looking for an experienced CRM/Events coordinator to join their busy team in Dubai. You will already have 3 - 5 years' experience in events and/or CRM in a professional services, banking and financial services, consulting services or law firm environment.
The CRM & Events Coordinator is an integral role to the Middle East business development team, based in Dubai, providing support to partners and legal team members through:
- Supporting the CRM BD Manager on the delivery of the Regional CRM Programme.
- Research and analysis of clients, targets, and competitors to tailor marketing and client relationship activities and support client account planning.
- Leading on the on-ground delivery of the firm's client events programme, including networking and training events as well as high-profile one-off events.
- Creating, updating and managing relevant and current marketing communications collateral, including thought leadership, tailored meeting packs, e-marketing campaigns, website content, and marketing brochures.
- Assisting where necessary in the preparation of awards and directory submissions, from producing initial drafts to obtaining partner sign off, ensuring deadlines are met and maximising positive recognition for the firm.
- Assisting where necessary in the efficient and effective preparation of proposal/bid/pitch materials in response to client requests, in consultation with partners, fee-earners (lawyers) and legal PAs.
REQUIREMENTS - The key skills for this role fall within the categories of written skills and 'people' skills.
- Three to five years' experience in events and/or CRM in a professional services, banking and financial services, consulting services or law firm environment.
- Proposal/pitching experience.
- Ability to meet deadlines, manage multiple projects and thrive under pressure.
- A high level of proficiency in the use of software, systems and CRM platforms.
- Excellent communication - both written and oral - and inter-personal skills, in order to manage the expectations of various stakeholders including partners, legal team members, Business Development etc.
- A proactive, client-centric approach, balancing creativity, tenacity and attention to detail.
Must already be in the region.
ABOUT THE COMPANY Headway has a proactive approach to recruitment and the methodology we employ ensures we take the time to understand the needs of both clients and candidates to guarantee the right fit.
We aim to create open, consultative partnerships with our Clients and Candidates whilst maintaining an honest and professional approach at all times.
As a team we are ethical yet innovative; focused yet flexible; realistic yet enterprising. We believe in earning our success by working with you to create yours.
