To manage the implementation of technology projects and changes, provide subject matter expertise of various complexity based on an in-depth understanding of the bank's systems, processes and functional business requirements and help design and develop technical solutions while supporting business with the management and maintenance of business systems
1. Project Management and Change Delivery Management
Manage and deliver technology projects and changes by engaging with various internal and external stakeholders and adopting the project management framework to ensure projects are completed within the defined timelines and budgets in compliance with ADCB standards
Manage the development, configuration, parameterisation, testing, deployment of technology changes and transition to production while extending support and guidance to business users for planning/conducting software acceptance testing
Develop and design technology solutions through business and application architecture principles and maintain efficient and agile technology for the business
Develop project approvals, RFPs, technical documents, procedures, transition documents and other project related documentation within scope of the subject matter of the project in line with the required standards
Coordinate with IT teams in planning and monitoring and adapt to changing business priorities to ensure technology changes are aligned with business requirements/priorities
2.System Management
Manage the support, maintenance and availability of a portfolio of banking applications along with managing key support processes like problem management and incident management
Manage a team of application support analysts responsible for supporting a wide range of banking applications to ensure availability of relevant application systems to support business and operation needs
3.Budget Management
Contribute to the preparation of the business area's budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon
Manage planning and budgeting for technology projects and coordinate and contribute for preparation of business initiated technology projects, monitoring the financial performance against the budget for the bank and its subsidiaries
Identify opportunities for the appropriate and cost-effective investment of application solutions including sourcing, purchasing and development
4.People Management
Manage self and team in line with ADCB's people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Manage the effective achievement of the team's objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation
5.Policies, Process, Systems and Procedures
Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation
6.Continuous Improvement
Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment
Maintain a current knowledge of emerging technology trends and techniques and proactively recommend innovative technology solutions to business for offering enhanced customer service/products
7.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank's required leve
Skills - In-depth banking functionality and operations knowledge in at least 3-5 of the following; Core banking, lending, deposits, customer relationships and accounts, workflows and business processes, customer channels, Mobile Banking, Internet Banking, SMS Banking, cards and loyalty, middleware technology, business intelligence and analytics, telephony, Avaya Technologies, Dialer and Chat Bot.
- Familiar with general security concepts (authentication, authorization, encryption, digital signatures, etc), PKI concepts, SSL, Web Service Proxies.
- Having a working experience with technologies and concepts such as Java, SOA, Web Services, Micro Services, SOAP, WSDLs, and XML.
- Co-ordinate with business stakeholders to understand the business technology requirements and assist in translating these requirements into IT project deliverables
- Evaluate technology capabilities, system architecture and solution fitment of system design, development, integration and implementation in order to ensure that the developed solutions / systems meet bank's expansion and technology services requirements
Job Details Job Location Abu Dhabi, United Arab Emirates
Company Industry Banking
Company Type Employer (Private Sector)
Job Role Information Technology
Employment Type --
Monthly Salary Range Unspecified
Number of Vacancies Unspecified
Job Ref.
JB3816651
Preferred Candidate
Career Level Management
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Job Title IT Project Manager - Channels Systems
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