To communicate, coordinate and collaborate across various roles and functions within the Group to provide business support to the department.
ACCOUNTABILITIES Administration and Business Support: Act as the coordinator for seminars, conference calls, and the team/client focal point in managing data and confirmations for client events/activities in line with the required standards.Work with IT to resolve any issues that may arise during the profit distribution mechanism. Provide administrative support and assistance to the line manager and colleagues on a wide range of assigned tasks to the required standard.Review and signoff of functional specifications for projects and system enhancement requests and supervise user acceptance testing as required
MIS Maintenance and Reporting: Develop and streamline various business MIS reports and standard operating procedures as required. Maintain relevant periodic MIS and reporting by collating data obtained from various sources and design and prepare new reports, analysing trends and provide information to management to facilitate strategic decision-making
Audit/Compliance and Quality: Ensure compliance policies are understood and strictly adhered to and implemented Undertake review of any suspicious transactions reported by staff/others and escalate any non compliance activities in line with the required standards. Adhere to confidentiality policy while managing the critical reports and data related to the bank
Continuous Improvement: Propose initiatives/projects to improve functioning of relevant job function, improving on existing MIS Generate new MIS/reports ensuring better analysis and presentation of relevant reports and data being maintained and processed
Policies, Processes,Systems and Procedures: Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
Self-Management: Manage self in line with the bank's people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
Customer Service: Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank's required levels of service in all internal and external customer interactions
REQUIREMENTS EXPERIENCE, QUALIFICATIONS & COMPETENCIES
Minimum Experience: At least 2 years of experience in MIS/business support spread across various roles within banking/financial services
Minimum Qualifications: Bachelor's Degree in Accounting, Banking or Accounting or IT
ABOUT THE COMPANY Founded in 1985, ADCB employs more than 4,000 staff from 62 nationalities, serving over 600,000 retail customers, and approximately 50,000 corporate and SME clients. The bank operates in 48 branches, 4 pay offices, 2 branches in India, 1 branch in Jersey and a representative office in London. By the end of March 2015, the total assets of ADCB amounted to AED 207 billion.
ADCB is a full-service commercial bank that offers a wide range of products and services including retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate, currency derivatives, Islamic products, project finance and property management services.
ADCB is 58.08% owned by Abu Dhabi Investment Council, the investment arm of the Government of Abu Dhabi. The banks shares are traded on the Abu Dhabi Securities Exchange. By the end of March 2015, excluding treasury shares, ADCBs market capitalization was AED 34 bn .
