An exciting CRM Business Analyst role with a Multinational Company specialized in premium retail based in Dubai, UAE.
- Generate and analyze in detail brands campaign reports to identify opportunities for deeper client relationships and enhance client loyalty
- Use all available client information (segmentation)to help local CRM team build relevant marketing communication
- Use and share customer data to grow the business and especially for negotiation with brands.
- Develop and publish local dashboards to be delivered to the executive team and the stores.
- Ensure a stronger ownership of results from marketing teams by developing communication around the main insights of brand reports.
- Be a source of proposals and innovation to adjust the content, offers and communication around SCP according to clients profiles.
- Coordinate with local IT team and central team to help solve quickly data discrepancies.
REQUIREMENTS - Bachelor's degree with min 3 years of related experience
- CRM experience in a retail environment preferred
- Analytic skills
- Comfortable communicating findings
- Advanced Excel and Powerpoint experience
- Strong written, verbal, and interpersonal skills
ABOUT THE COMPANY Robert Walters is one of the world's largest specialist professional recruitment consultancies with 53 offices spanning 24 countries.
We've helped thousands of professionals find permanent, contract and interim roles with leading global corporations, small to medium sized companies and innovative start ups. Our specialist recruitment focus includes: accountancy and finance, banking, engineering, operations, legal, IT, sales, marketing, procurement & logistics, HR and support/administration.
