Corporate - GS&I - Business Resiliency - Resiliency Manager - Vice President
Req #: 180078133
Location: Dubai, DU, AE
Job Category: Real Estate Finance
Job Description: CIB - Business Resiliency Manager EMEA (CISMEA); Vice President, Dubai, UAE
About J.P. Morgan Corporate & Investment Bank (CIB)
J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
About Business Resiliency:
Organizationally, Business Resiliency is one of the identified elements of JPMC's Operational Resilience Framework. The Line of Business specific Resiliency function provides a formal structure allowing for cohesive and centralized oversight of the enterprise wide control environment, partnering closely with firmwide Business Resiliency, Compliance, Risk, Audit and other control disciplines.
The CIB Resiliency function is charged with ensuring the Corporate & Investment Bank is able to safeguard its staff, clients and shareholder interests, by ensuring the business's ability to maintain appropriate operating levels, despite all types of physical business disruption.
Key Criteria:
Knowledge of the firm / corporate & investment banking business
Demonstrate understanding of Business Continuity Life Cycle
Evidence of delivering against all elements of the Business Continuity Life Cycle
Demonstrate excellent communication skills (verbal & written)
Experience of strong relationship management
Job Description: The Business Resiliency Manager (BRM) oversees the resiliency program within the firm's Lines of Business (LoBs). This role is positioned within the CIB LoB in EMEA, focusing on the Commonwealth of Independent States, Middle East and Africa (CISMEA) providing back up capabilities to other sub-regions within EMEA, and other regions, globally, as may be required from time to time. The remit currently covers 13 countries including (but may not be limited to): Russia, Kazakhstan, Uzbekistan, Bahrain, Israel, Lebanon, Qatar, Saudi Arabia, Turkey, United Arab Emirates, Egypt, Nigeria and South Africa.
The BRM is an expert in Business Continuity Management, with strong demonstrable expertise in other Non-Financial Risk Management disciplines (e.g. Crisis Management, ITDR). The BRM has strong business knowledge and is responsible for developing best practices and ensuring consistency in program execution. The BRM will lead resiliency quality reviews, assist and arbitrate the activities of other Resiliency professionals in the LoB, and be able to lead large scale crisis events, communicating to senior business and Regional Management. The BRM will be required to communicate resiliency risks to Senior Management and be a liaison to Regulatory bodies. The BRM should also be able to conduct risk profiling for the firm's locations, functions and initiatives; and be able to accurately and intelligently articulate risks, threats and vulnerabilities, appropriately, depending on the stakeholder type(e.g. Risk Managers, Risk Councils/Committees and Senior Management). Internal partnership is essential, especially within Global Business Resiliency (GBR), but also in the wider Global Security and Investigations (GS&I), Global Real Estate (GRE), Global Technology Infrastructure (GTI), other Corporate Sector Functions and key disciplines.
The BRM is responsible for the integrity of resiliency metrics and reporting, will have a strong knowledge and linkage to technology and ensure the business and technology recovery strategies are aligned. The BRM fully supports the policies and standards of GBR, CIB best practices and global regulatory requirements on the LoB resiliency function and direction. The BRM is able to innovate and design resilient functions and facilities, or suggest solutions and contingencies in the assurance of Business Process Disruption Risk. Delivering advanced training and education on resiliency and implement continuous improvement initiatives to advance the resiliency function locally and contribute to programme evolution and maturity, globally. Ensure Business Resiliency Coordinators (BRCs) meet role and skill set requirements and objectives set forth by the CIB Resiliency team. The BRM provides guidance and support ensuring strategies and quality of the plans and BIAs accurately meet the requirements of the business and ensure alignment and adherence to GBR policy and minimum standards.
Partnership with physical environment Service Delivery stakeholders (real estate, facilities, technology and security) is essential to assuring against physical disruption risks. The BRM is required to understand critical elements of electrical, HVAC, technical, and telephony infrastructures of strategic sites; participate, socialize and facilitate critical site infrastructure related activities, including: Major Event Project Calendar events; business testing; projects with major change elements to site; mitigating potential resiliency risk to site and LoBs.
Experience of using intelligent resiliency systems and platforms to deliver multi-aspect resiliency programme efforts (Resiliency Plan Management, Compliance, Conformance and Quality etc).
Provide consultation to LoBs for commercial activities and responds to client enquiries in an appropriately timely and client-facing manner. This includes client presentations on JPMorgan's resiliency program.
The BRM is responsible for the design, development and execution of tabletop exercises with management and BRCs to develop organizational preparedness for the Business Resiliency Plan and, as a result, meet compliance, risk assessment and all other assurance requirements.
Engagement, as required in on-boarding and review activities of Third Party Vendors affecting LoBs residing in strategic site.
Other Requirements (Preferred):
Bachelor's Degree or equivalent calibre/experience.
Membership/participation in a relevant professional body (BCI, ASIS, SyI etc).
Experience of operating in a professional setting, in a representative role (e.g. industry working groups, think-tanks and forums).
Fluent English with a further CISMEA relevant language (e.g. Russian, Arabic etc) skill would be a benefit, but not essential.
Individual must be a self-starter and ambitious to develop in a fast-moving firmwide function, that is forward-looking and Service Delivery oriented.
Job Specific Skills (Evidenced):
Team working in a multi-cultural corporate environment
Diligence and attention to detail
Robust and objective Project Management skills
People and relationship management skills
Negotiation, collaboration and influencing skills
Individual must be culturally and climatically comfortable working in the region (this role is based in Dubai) and willing to travel (up to 25%)
About J.P. Morgan's Corporate & Investment Bank:
J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at .
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.
