Job Purpose:

• Responsible for local Product PandL (Deposits, Transaction Banking and FX/Treasury Products)

• Responsible for managing the TSO (Treasury Support) desk – aimed to support client FX requirements, driving channel revenue for the bank.

• Drive local implementation of global/regional product strategy and ensure competitive product offering in local market across segments and channels to support growth targets of Wealth Management business.

• Roll-out new products incl. local implementation of regional product platforms, ensure proper maintenance of product offering, and reduce complexity of local product offer.

• Ensure product offers are fully compliant with all applicable laws and regulations and all internal policies, standards and procedures.

• Work closely with local and regional stakeholders and participate in regional community calls to share and implement best practices

• Build meritocratic product / TSO team with strong execution culture

• Oversee the cluster strategy and execution in line with the above requirements

• Maintain strong control environment esp. in relation to the client interest credits and charges as well as ensure 100% compliance to regional policies at all times.

Key Responsibilities:

PRODUCTS

• Manage deposit portfolio growth in line with plan. Drive portfolio efficiency.

• Effectively manage the TSO (Treasury Support Office) desk ensuring maximal penetration into the client and RM base and optimal revenues.

• Deliver goals on funding requirements, deposit product mix in line with Balance Sheet funding structure for the country

• Work with in-country stakeholders to ensure a competitive product offering which is aligned to the various client segments

• Execute and implement new product strategy for FX/Treasury areas in the country to help differentiate Citibank’s value propositions for Affluent and Emerging Affluent segments

• Liaise with Regional team and in-country Network (Visa/MC) teams to implement pricing, interchange opportunities and new initiatives related to Debit Cards

• Liaise with Regional team to identify product strategies and initiatives which are scalable for success transfer from/to other countries in the region.

• Implement and maintain in-country product KPIs, in line with Regional benchmarks

PRICING

• Manage and grow the revenue lines for - Deposits NRFF, Fees and FX revenues in line with broader market dynamics and customer/segment value propositions

• Engage with Regional team to effectively represent the consumer bank for discussions with in-country Treasury team

• Maintain a healthy product spread by implementing product pricing mechanisms and parameters, in line with Regional strategy

• Work with in-country teams to ensure loyalty/rewards benefits from Credit Card’s partnerships with third parties are offered for Debit customers and communicated accordingly to drive POS usage

MANAGEMENT

• Ensure regional Product and local Legal and Compliance approval for all new product activities

• Monitor local competitive landscape on a monthly basis, at minimum, and identify specific opportunities

• Implement customer segment strategies (CPC, Citigold, CitiPriority) from a product perspective, in line with regional and global initiatives

• Partner with in-country stakeholders such as Sales and Distribution, Segment Management, Operations and Treasury to ensure alignment for targeted sales campaigns and promotions

• Ensure compliance with Citi and local regulations and ensure appropriate controls and procedures are in place

• Ensure 100% control over the interest payouts, charges and FX commissions across combination of products, currencies, segments and channels offered.

• Achieve satisfactory internal and external audit ratings.

• Foster and maintain effective compliance culture.

Qualifications

Knowledge/ Experience:

• Good knowledge and understanding of the banking and wealth management proposition and market;

• Strong business acumen

• Good knowledge of banking and financial services.

• Experience in managing and coaching team

• Good knowledge of relevant regulatory environment

• Understanding of macroeconomics

• Experience in a similar – Liabilities and Treasury Product management role a strong plus.

Skills:

• Proven product roll-out/ implementation experience and quantitative skills

• Excellent leadership, interpersonal, relationship management and presentation skills

• Ability to maintain effective relationships with key stakeholders

• Fluent in English (both, written and verbal)

• Arabic language skills are an advantage for this role

Qualifications:

Graduate or Masters level education

5+ years of product management experience in Retail Banking

Behavioural:

• Ability to work in a Matrix and Dynamic Environment

• Ability to manage and provide development opportunities to team members

• Good people management skills

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

Citi is an Equal Opportunities Employer