Company text Located on Sheikh Zayed Road, Dubai's primary artery, at Media City in Dubai, and bordering Internet City there is a new landmark rising. With over 1,000 local and international companies based in neighboring Media City, Internet City and Knowledge Village, the hotel will primarily cater for short term business travelers. This 5-star urban hub will offer 251 rooms and suites and 4 lively food & beverage outlets. The property will also have a spa, gymnasium and swimming pool, while a large divisible ballroom and four meeting venues with natural daylight will be available for events and conferences ensuring it becomes the new reference for meetings & events in this dynamic commercial district. GCC leisure travelers, visiting Dubai on weekends and public holidays will constitute the hotel's tertiary segment.
Introduction text
An exciting opportunity has arisen for a highly motivated Assistant Housekeeping Manager to be part of the pre-opening team at this newly opening luxury 5 *property. The main purpose of this position is to actively contribute to the successful achievement of hotel’s goals of High Standard Quality Guest Service.
Key responsibilities 1.Ability to focus attention on details and be able to organize, prioritize and follow-up.
2.Must be able to take initiative and work productively within any given period of time unsupervised. Should be aggressive and must work well under pressure.
3.Ability to maintain confidentiality and security of all guest and general hotel information.
4.Must be a team player, working well with other departments and co-workers.
5.Ability to work flexible hours, including weekends and evenings if necessary.
6.Ability to work flexible hours, including weekends and evenings if necessary.
7.Ability to go the extra mile, to provide the extra attention in order to satisfy guests’ individual needs and wants.
8.Should be creative, innovative and strive for continuous improvement.
9.Should display leadership qualities in regards to thinking clearly, quickly, and making decisions.
10.Ability to promote positive relationships with all guests in the hotel and company.
11.Ability to prioritize and organize work assignments; delegate work.
12.Ability to direct performance of staff and follow up with corrections where needed.
13.Ability to motivate staff and maintain a cohesive team.
14.Ability to ascertain departmental training needs and provide such training.
15.Ability to be a clear thinker, analyse and resolve problems exercising good judgment.
16.Ability to remain calm and courteous with demanding/difficult guests and/or situations.
17.Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.
18.Ensure that sufficient staffing is present to meet the daily business demands.
19.Handle all disciplinary counselling as needed according to Mövenpick policy.
20.Communicate anticipated business demands daily with each employee.
21.Conduct daily line-ups.
22.Ensure staff’s knowledge of hotel services, features, and amenities.
23.Assign specific tasks to the staff as they arise.
24.Monitor and ensure that the Housekeeping staff performs their job functions to the hotel’s standards.
25.Assist the Housekeeping Staff whenever necessary in performing all job functions.
26.Conduct ongoing training with existing staff and ensure that new staff is certified as required.
27.Accommodate all guest requests in an accurate and efficient manner.
28.Coordinate all group requests and needs.
29.Monitor and maintain cleanliness and working conditions of equipment and supplies.
30.Prepare work orders for equipment repairs and distribute to Engineering.
31.Ensure all supplies are ordered with accurate usage factors and are received in a timely manner.
32.Ensure that all pertinent information is documented in the logbook daily.
33.Complete daily walk through with the night cleaners and evaluate their work.
34.Ensure payroll is documented and submitted accurately and promptly.
35.Ensure productivity forecasts are accurately completed and submitted timely.
36.Conduct performance appraisals of designated staff as required.
37.Assists in any emergency procedures such as Evacuation, Fire & Bomb Threat.
38.To ascertain a high degree of cleanliness within the Rooms (to receive zero complaints about your department).
Key requirements a. posses at least three (3) years of experience in a similar role (preferably in a five (5) star property)
b. preferably with previous pre-opening experience in a similar role
c. an excellent team player
d. has a high degree of ‘emotional intelligence’, remains rational and calm under pressure and is open-minded and excited by cultural and professional diversity.
Closing text
Do you have what it takes to make moments for our guests and your colleagues? Are you a Mövenpick colleague in the making – someone who is passionate about people and always strives to do their best? If you share our values and want to become part of a team where you are valued and your career development is taken seriously, we want to hear from you.
Contact details
Apply through our career website: https://www.movenpick.com/en/careers/job-search/
