No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
About the Position: We are currently looking for an experienced Service Supervisor for Trading Enterprises to control and guide the repair and maintenance activities in the workshop and to achieve or exceed the targeted business by maximum productivity and technical efficiency from the technical floor.
Reporting to the Service Manager, you will be responsible for workshop capacity planning, loading, optimizing productivity, controlling productive time and allocation and controlling of consumable costs. You also need to ensure timely completions of job allocated and constantly update Service Advisors on job progress.
You will also take charge of incentive calculations, reviewing and approving warranty jobs, completing service orders and ensuring high quality control of jobs undertaken. You are also expected to monitor the Technician performance and provide necessary training and coaching.
About You: The ideal candidate for this role should possess a Degree or Diploma preferably in Automobile or Mechanical Engineering and should have at least a minimum of 5 years’ recent experience in an automotive dealership. You should have sound technical knowledge and ideally have a supervisory experience in automotive dealership. You should also be able to communicate effectively with strong analytical, communication and inter-personal skills with administrative competence.
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
