Company text Located on Sheikh Zayed Road, Dubai's primary artery, at Media City in Dubai, and bordering Internet City there is a new landmark rising. With over 1,000 local and international companies based in neighboring Media City, Internet City and Knowledge Village, the hotel will primarily cater for short term business travelers. This 5-star urban hub will offer 251 rooms and suites and 4 lively food & beverage outlets. The property will also have a spa, gymnasium and swimming pool, while a large divisible ballroom and four meeting venues with natural daylight will be available for events and conferences ensuring it becomes the new reference for meetings & events in this dynamic commercial district. GCC leisure travelers, visiting Dubai on weekends and public holidays will constitute the hotel's tertiary segment.
Introduction text
An exciting opportunity has arisen for a highly motivated Housekeeping Coordinator- Order Taker to be part of the pre-opening team at this newly opening luxury 5 *property. The main purpose of this position is to actively contribute to the successful achievement of hotel’s goals of High Standard Quality Guest Service.
Key responsibilities 1.Keep stock of all the necessary form: memo, report, purchase request & work sheets.
2.Attend the communication meetings in the department.
3.Take messages and make sure they are handled properly.
4.Type memos and other correspondences.
5.Maintain sufficient stock of stationaries, guest supplies, cleaning supplies, for the use of Housekeeping staff.
6.Record all the expenses to control budget and update the Executive Housekeeper.
7.Complete the departmental attendance record and submit to Executive Housekeeper.
8.Calculate and fill out Laundry bill whenever required and sent them to Reception before Guest check out.
9.Calculate linen and laundry production report daily.
10.At the end of the shift or the day, she/he has to write the log book and communicate all information to the next shift.
11.Record maintenance in the Dyna Win from floor supervisors, room attendants, public area supervisor, senior Supervisor and EHK and follow up on pending job orders.
12.Record daily occupancy report and hand over to the front office.
13.Communicate closely with uniform/linen supervisor.
14.Conduct an efficient and courteous service to the guests.
15.Follow up delay order with Purchasing Department or suppliers when needed.
16.Create an atmosphere of tranquillity amongst the brigade.
17.Maintain all record on delivery of flowers to the hotel and distribution of flowers to all areas of the hotel.
18.Follow the hospitality key no. 2 answering the telephone. Speak clearly and listen attentively. Address the caller by name listen carefully and confirm the main points of the call to ensure you have understood correctly. Always end a call by thanking the guest for calling and end on a positive note (e.g. have nice day).
19.Report to Housekeeping or Security office immediately any stranger, sick guests.
20.Follow up the guest feed backs and update the higher levels without fail.
21.Maintain briefing register and update daily information’s for staff briefing.
22.He / She should aware the MIP arrivals, Honeymooners and do the arrangements accordingly.
23.He /She Should be responsible for key control and have the inventory before the shift handover.
24.Keep updating to floor supervisor status of Guest Rooms.
25.Prepares reports concerning room occupancy, attendance, and departmental expenses.
26.Arrange appointments for the Executive Housekeeper with contractors or suppliers.
27.Performs related duties and special projects as assigned by superior.
Key requirements a. posses at least two (2) years of experience in a similar role (preferably in a five (5) star property)
b. preferably with previous pre-opening experience in a similar role
c. an excellent team player
d. has a high degree of ‘emotional intelligence’, remains rational and calm under pressure and is open-minded and excited by cultural and professional diversity.
Closing text
Do you have what it takes to make moments for our guests and your colleagues? Are you a Mövenpick colleague in the making – someone who is passionate about people and always strives to do their best? If you share our values and want to become part of a team where you are valued and your career development is taken seriously, we want to hear from you.
Contact details
Apply through our career website: https://www.movenpick.com/en/careers/job-search/
