About us Travel is a journey. At Holiday Inn, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, wed love to give you a warm welcome to the Holiday Inn family.
Holiday Inn is the first of its brand in Abu Dhabi featuring 203 modern and stylish rooms, wide variety of food & beverage outlets - Indulge in a variety of International flavors at the Silk Route Cafe. For a lively night out, hit the Thirty 1st Bar & Lounge with amazing views of the Abu Dhabi skyline or visit Hubbly Bubbly, our shisha cafe for a traditional Arabic experience under the stars. For Sushi lovers, SushiSan offers the sushi as it should be. Grab a Starbucks coffee and pastry to go from Stay Fresh Cafe or enjoy it in our lobby with an outdoor and all in addition to meeting rooms and banqueting facilities.
The hotel is a kilometer away from Abu Dhabi National Exhibition Centre (ADNEC), very close to the diplomatic enclave. The hotel's fitness facilities are located at the top floor, and offer great views of the city. Besides a well equipped fitness room, Holiday Inn Abu Dhabi offers a pool, and three massage rooms.
Your day to day
Join us as a Laundry Supervisor. You'll have ambition, talent and obviously some key skills, because, for this vital role, you will be responsible for supporting the Laundry Department in the managing the hotels daily laundry operation. Under the general guidance of the Executive Housekeeper and within the limits of IHG Policy and Procedure, you are responsible for overall Laundry operation and administration including the preparation or reporting and relevant record keeping. You play the leading role in promoting the brand promise True Hospitality. You'll provide support to the Executive Housekeeper and ensure consistent service delivery to enhance our guest's stay for an authentic and memorable experience. You need to make sure all colleagues are properly trained and certified and have the tools and equipment needed to effectively carry out their job functions. You will assist the Executive housekeeper in terms of salary, disciplinary, or other colleague-related actions in accordance with company rules and policies. Further to your role, you will have overall responsibility for supervising and inspecting the work of laundry attendants to ensure product quality standards are met and that optimum service is provided to hotel guests. In this role, you will assist with scheduling and assignments to ensure proper coverage while ensuring all colleagues are properly trained and certified and have the tools and equipment needed to effectively carry out their job functions. You will complete paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc. In addition, you give hands-on support when its needed during the operation and handle guest complaints promptly and ensure all resolved or unresolved incidents are reported to the Executive Housekeeper. You may regularly assist with deep cleaning projects. You will be able to not only maintain the pc programs as directed but also accountable for maintenance follow-up and correct compliance on maintenance request forms. You ensure that the company, hotel, regulations and policies are adhered at all times.
What we need from you Ideally, you'll have demonstrated leadership experience in a similar role or you're a strong experienced Junior Supervisor and ready to take the next step. You must have 4-5 star hotel experience in operation and have experience in leading and developing a team. You'll have high attention to detail and be driven to achieve desired results through the key performance indicators associated with guest and colleague satisfaction. Ultimately, you will be able to demonstrate excellent written and verbal communication in English. You will be a self-motivator and able to demonstrate understanding of the business and link the business environment to IHG commitments.
What we offer In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, because your career will be as unique as you are, well give you all the tailored support you need to make a great start, be involved and grow. And because the Holiday Inn Hotels & Resorts brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4,800 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and well make sure you'll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com
We are an equal opportunity employer.
