About Jumeirah:
At Jumeirah we are committed to encouraging and developing our colleagues, in a world class environment. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East.
Jumeirah Al Wathba Desert Resort & Spa is a luxury desert resort located 50km to the south east of Abu Dhabi in the Al Wathba District (40 minutes’ drive from Abu Dhabi). It consists of 103 keys in total (90 Guestrooms and 13 Villas), restaurants and bars, conference and meeting facilities, Talise spa and leisure facilities.
About the Role: An exciting opportunity has arisen for a highly talented and experienced Hospitality professional to join the Pre-opening team in the Housekeeping Department at Jumeirah Al Wathba Desert Resort & Resort. The main purpose of the role is to assist the Housekeeping Manager in the smooth and efficient operation of the Housekeeping Department, ensuring maximum guest satisfaction, assisting in the planning process and ensuring all housekeeping areas adhere to the required standards.
Your key responsibilities will include: - Being responsible for the supervision and coordination of all the services offered by the Housekeeping department and to ensure they are carried out as per the department standard
- To study and evaluate the operation of the Housekeeping Department, and suggest improvements to the Housekeeping Manager.
- To assign duties and responsibilities to subordinates and assist the housekeeping colleagues in their duties.
- To check the linen room, pantries, florist and stores to ensure smooth flow of Guest supplies, uniforms and linen.
- To interact with individuals outside the hotel, such as supplies, contractors, and competitors.
- To maintain records of all ‘rota’ cleaning work, window cleaning, carpet shampoo, drapery cleaning, mattress turning, bedspread cleaning, blanket cleaning and general suite cleaning.
- To follow up on all out of order suites
- To conduct inspection of corridors, service areas, pantries, staircases and public restrooms to ensure proper cleaning.
- To take note of in-house VIPs and arriving VIPs.
- To ensure that all suites are inspected thoroughly and complete
- To ensure that all equipment is well maintained and handled correctly
- To handle guest complains in accordance with hotel policy
- To check the logbook and follow up on outstanding matters
- To assist in taking various inventories
- To assist the Housekeeping Manager in the administration work concerning the department and ensure effective handovers are produced.
About You:
In order to be considered for this role, you must possess the following selection criteria:
- Fundamental school education
- A minimum of 3 years’ experience in a 5 star property
- A minimum of 3 years’ experience in Housekeeping Department
- Pre-opening experience
- Experience working in a large multi-cultural team
- Group Trainer
- Proficient in Microsoft applications
- A high level of written and verbal business English
About the Benefits:
This position offers a highly competitive salary and package which includes: your own single room accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, annual flight allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.
