About Grand Plaza Mövenpick Media City: Located on Sheikh Zayed Road, Dubai's primary artery, at Media City in Dubai, and bordering Internet City there is a new landmark rising. With over 1,000 local and international companies based in neighboring Media City, Internet City and Knowledge Village, the hotel will primarily cater for short term business travelers. This 5-star urban hub will offer 251 rooms and suites and 4 lively food & beverage outlets. The property will also have a spa, gymnasium and swimming pool, while a large divisible ballroom and four meeting venues with natural daylight will be available for events and conferences ensuring it becomes the new reference for meetings & events in this dynamic commercial district. GCC leisure travelers, visiting Dubai on weekends and public holidays will constitute the hotel's tertiary segment.
At Mövenpick, we make moments. If you can too, we would love you to join our team of hospitality professionals who all share one thing in common – a passion for people. With hotels across Europe, Africa, Middle East and Asia and a strong growth plan in place for the future, there have never been so many opportunities to be part of our success story.
1.Opens the main door of the hotel and ensures that all guests are greeted on arrival & departure of the hotel and escorting each individual to the right direction.
2.Ensure the prompt and efficient handling off all guest luggages on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.
3.Assure that every luggage is covered with a baggage claim tag.
4.Parking of guests and visitors vehicles in the designated hotel parking area.
5.Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.
6.Handle issuance of guest room key cards and ensure effective control for guest security.
7.Report any unusual occurrences or requests to the Concierge desk.
8.Be aware of the hotel accident Prevention Policies.
9.Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area.
10.Check Hotel situation, occupancy, functions, groups, VIPs.
11.Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.
12.At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.
13.Co-ordination and information with the Concierge, Front Office and other departments.
14.To effectively handle all guest requests.
15.He/she is familiar with all related company documentation and especially with the relevant Operational Standards
16.Manual for his/her field of responsibility.
17.Other duties as assigned
Do you have what it takes to make moments for our guests and your colleagues? Are you a Mövenpick colleague in the making – someone who is passionate about people and always strives to do their best? If you share our values and want to become part of a team where you are valued and your career development is taken seriously, we want to hear from you.
