About Jumeirah and the Hotel:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.
Burj Al Arab Jumeirah is designed to resemble a billowing sail and stands at a height of 321m. It is the world’s most followed hotel on Instagram and has been consistently voted the world's most luxurious hotel. Features include nine restaurants and bars; in suite check-in and check-out; reception desks on every floor; round-the-clock private butlers; use of the hotel’s Rolls-Royce fleet and The Terrace, a one-of-a-kind restaurant, pool, beach and cabana space. The hotel’s 202 luxury suites offer a rain shower, Jacuzzi and stunning news of the Arabian Gulf.
About the Job: An exciting opportunity has arisen for a highly motivated Assistant Manager to join the Housekeeping team at the Burj Al Arab. The main purpose of the role is to assist the Executive Housekeeper in the smooth and efficient operation of the Housekeeping Department, ensuring maximum guest satisfaction, assisting in the planning process and ensuring all housekeeping areas adhere to the required standards.
Your key duties include:
- To be responsible for the supervision and coordination of all the services offered by the Housekeeping department and to ensure they are carried out as per the department standard
- To study and evaluate the operation of the Housekeeping Department, and suggest improvements to the Executive Housekeeper.
- To assign duties and responsibilities to subordinates and assist the housekeeping colleagues in their duties.
- To check the linen room, pantries, florist and stores to ensure smooth flow of Guest supplies, uniforms and linen.
- To interact with individuals outside the hotel, such as supplies, contractors, and competitors.
- To maintain records of all ‘rota’ cleaning work , window cleaning, carpet shampoo, drapery cleaning, mattress turning, bedspread cleaning, blanket cleaning and general suite cleaning.
- To follow up on all out of order suites
- To conduct inspection of corridors, service areas, pantries, staircases and public restrooms to ensure proper cleaning.
- To take note of in-house VIPs and arriving VIPs.
- To ensure that all suites are inspected thoroughly and complete
- To ensure that all equipment is well maintained and handled correctly
- To handle guest complains in accordance with hotel policy
- To check the logbook and follow up on outstanding matters
- To assist in taking various inventories
- To assist the Executive Housekeeper in the administration work concerning the department and ensure effective handovers are produced.
About You:
In order to be considered for this role you will ideally possess a fundamental school education . It is essential that you are able to demonstrate at least 3 years’ experience in a 5 star property.
You will have a very strong command of the English language (verbal and written). Computer literacy with knowledge of MS Office and Property Management System.
You will also have a passion for working in hospitality, are solution orientated, motivator, flexible and a team player.
About the Benefits:
This position offers a highly competitive salary and package which includes: your own single room accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, annual flight allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.
