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· Maintain cash float for shift transactions

· Coordinate with Front Office regarding in house guests and billing specification

· To be fully aware with all discounts, offers, promotions, packages and special billing instructions

· Be aware of Pay Master accounts numbers, according to the accounts

· Prepare any billing backup, if necessary, for the shift transactions: emails, BEO, PM account posting copy.

· Handle all the transactions in the venue

· Execute billing in an accurate way in POS: cash, credit card, room charge, governmental

· Execute payments in an accurate way in PDQ machine(credit card machine)

· Monitor the POS system in order to avoid open checks

· Apply the correct discounts, ENT, OC

· Ensure all in hand payments tally with the system`s report: room charge, cash, credit card

· Maintain requested reports of transactions

· Monitor voids and transaction void checks

· Alert management to any unsolicited activity in regards to payments

· Ensure all bills are accurately signed

· Run the Micros reports and Credit Card machine reports

· Prepare the envelopes for shift closing as per Grand Hyatt Abu Dhabi standard of procedure

· Ensure all payments and checks are handed to Finance Department, matching the report and as per the standard of procedure of Grand Hyatt Abu Dhabi

· To follow the Cycle of service of Grand Hyatt Abu Dhabi

· To follow all skills trained in the departmental core Training

· Know the daily targets and projections

· Attend lunch and dinner brief with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

· Communicate effectively between all internal workplace restaurant departments

· Adhere to the correct restaurant pathways

· To alert any potential problems to your direct supervision, where possible before they arise

· Attend all training where required, having an avid interest in learning and education surrounding their venue and products

· To understand and strictly adhere to the Rules & Regulations established in the Employee Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety

· To carry out any other reasonable duties and responsibilities as assigned

· Able to effectively manage their dedicated working areas and delegate where appropriate

· Closely follow and complete opening and closing procedures and check lists for the cashiering and obtain a manager signature

Qualifications

It is our promise to deliver moments of more.

Our personality encompasses three descriptions: bold, worldly and extraordinary.

To achieve this, you contribute by bringing the Grand Hyatt guiding principles to life:

· We are providers of an abundance of experiences, options and opportunities

· We are the backdrop to an endlessly multicultural experience

· We are designers of the extraordinary

And it is your role to assist in delivering to signature experiences for each of the touchpoints a customer has during a Grand Hyatt journey:

Arrival:

Beginning the guest experience with style and savoir-faire

Guestrooms:

A place for guests to dress up and dial down

Social spaces:

Big and buzzing or quiet and intimate. Every one a special place

Events:

Memorable and extraordinary, big or small

Drinking and dining:

An array of options as scintillating as our guests

Activities and services:

Inside or outside, each one perfectly suited

Departure:

A personal farewell until we meet again